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You might have seen it before, a good team that fails. Why? Deborah Ancona is the Director of the MIT Leadership Centre, she recently sat down with David Creelman to discuss how to make a successful team.
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Thought Leader Interview with Deborah Ancona: X-Teams
How do your teams look at problems? Do they self-reflect? Do they concentrate on looking beyond the team for answers? Deborah Ancona, along with Henrik Bresman, say traditional teams aren't looking in the right direction. The two have written a very interesting book on teams called "X-Teams: How to Build Teams that Lead, Innovate, and Succeed." Deborah met with David Creelman to discuss the concept.
DC: When did you first start doing research on teams?
DA: I have been doing research on teams, starting with my
dissertation, for over 20 years, based on an intrinsic interest in what makes teams effective. I have always been interested not only in process in an abstract sense, but also in what makes teams effective in real organizations and how we can differentiate high and low performing teams.
A lot of teams flounder because they don't know where they are going and conflict is one of the most written about topics on what is wrong with teams. Those sorts of inward looking reasons are all the kinds of things that people typically come up with when we ask why teams have difficulty.
Whenever I am in front of a set of executives and asking them about what is it that makes teams effective, they give the same kinds of answers: issues of clarifying goals, communication or dealing with conflict and building trust. All of those things are the models that have been burnt into our brains. But all of those things have to do with the internal dynamics of the team.
All of these things are important, but they are only half the story.
DC: What we have we missed?
DA: Well, the other half of the story is what goes on outside team boundaries. So, the essence of X-Teams is how they work externally with the rest of the organization and even people outside of the organization. The predictors of team performance are not how members interact with each other, but also how they interact with their external context and environments.
DC: Is this based on research?
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For All Registered Members:
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Download Available for All Registered Members:
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 David Creelman is CEO of Creelman Research and a well-known writer, research and speaker on critical issues in human capital management. David’s previous work includes Chief of Content and Research for HR.com, in addition to working as a management consultant in Canada and Malaysia, most notably with the Hay Group.
David holds an MBA from the University of Western Ontario and has also taught Rewards and Performance Measures at the University of Malaya executive MBA program. David’s clients include think tanks, consultants, academics and organizations from around the globe. His current focus, in collaboration with Dave Ulrich, is on what organizations should report about human capital intangibles to the financial markets (see www.rbl.net "What the Fortune 50 Tells Wall Street").
David Creelman can be reached by email at creelmanresearch[at]gmail.com |
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Join us for our next live Thought Leader interview with
Frans Johansson on Innovation: the Medici Effect
Date: June 18, 2007
Time: 1:00 - 2:00 PM ET
In this live webcast you will learn:
- What leads to innovation.
- Integrating diverse teams.
- ... and more.
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This upcoming webcast, and its MP3, and PowerPoint downloads are free for ALL Members of HR.com
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If you enjoy the Thought Leader interviews, then you will enjoy our book,
Thoughts From The Top: A Collection of Interviews with Business Gurus
by HR.com Publishing
Thoughts From The Top: A Collection of Interviews with Business Gurus is an amazing anthology of higher thinkers including, David Ulrich, Kenny Moore, Marshall Goldsmith and Erin Brockovich. It's 348-pages of exclusive interviews with top experts discussing the proven strategies, the philosophies, and the best methods they have used to strengthen their organizations. Each chapter features a different expert who reveals his/her best practices to help professionals deal with the people side of business.
Buy this book today! |
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