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Welcome to the Thought Leaders - Interviews with Industry Gurus Newsletter! You are receiving this email because as a member of the HR.com community you have expressed an interest in receiving our Thought Leaders update. It is our mission at HR.com to always provide you with the most relevant and up-to-date HR information. To alter your subscription preferences or noted areas of interest please update your online profile here. New articles are added daily.
For a big corporation, leadership capabilities must never be forgotten. Bell Canada provides leadership programs and courses for not only executives, but for frontline leaders as well. Nancy Nazer, Director of Leadership Development at Bell Canada. She spoke with David Creelman about Bell's different approach to leadership.
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Thought Leader Interview with Nancy Nazer: Bell's Leadership Pathways: Taking a Different Approach
Nancy Nazer is the Director of Leadership Development at Bell Canada. The leadership portfolio includes all of the programs and courses they have for their managers - from frontline leaders to executives. Bell offers a suite of different programs, websites and resources to make them more effective and strengthen their capability.
DC: Give us a sense of scale, how many leaders are you serving?
NN: We have over 10,000 leaders that potentially fall into some of these areas and primarily in the last year we have been concentrating on some of our high potentials to help fully accelerate their development and better prepare them for future roles.
DC: When you started what did you think your biggest challenge was?
NN: We have over 43,000 employees across Canada, coast to coast and over 28,000,000 customer connections. With the many advances in technology and with intense competition we knew we needed to change. A real challenge was that while we knew the importance of our leaders in helping us achieve cultural change, we didn't know how to go about this change. So it was thinking about how, through growing our leaders and giving them the right experiences, we could achieve transformation in the company.
DC: What is the most challenging leadership development issue you face?
NN: Budget and time are the biggest factors. We are always trying to figure out how to execute faster with limited resources.
DC: Why don't you start off discussing transforming Bell, so we understand what the driving business forces are?
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 David Creelman is CEO of Creelman Research and a well-known writer, research and speaker on critical issues in human capital management. David’s previous work includes Chief of Content and Research for HR.com, in addition to working as a management consultant in Canada and Malaysia, most notably with the Hay Group.
David holds an MBA from the University of Western Ontario and has also taught Rewards and Performance Measures at the University of Malaya executive MBA program. David’s clients include think tanks, consultants, academics and organizations from around the globe. His current focus, in collaboration with Dave Ulrich, is on what organizations should report about human capital intangibles to the financial markets (see www.rbl.net "What the Fortune 50 Tells Wall Street").
David Creelman can be reached by email at creelmanresearch[at]gmail.com |
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Join us for our next live Thought Leader interview with:
Marc Kielburger on Corporate Social Responsibility
Date: April 30, 2007
Time: 1:00 - 2:00 PM ET
In this live webcast you will learn:
- The ME to WE philosophy
- What companies are doing to become better corporate citizens
- Two kinds of happiness ...and more
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This upcoming webcast, and its MP3, and PowerPoint downloads are free for ALL Members of HR.com
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If you enjoy the Thought Leader interviews, then you will enjoy our recently published book,
Thoughts From The Top: A Collection of Interviews with Business Gurus
by HR.com Publishing
Thoughts From The Top: A Collection of Interviews with Business Gurus is an amazing anthology of higher thinkers including, David Ulrich, Kenny Moore, Marshall Goldsmith and Erin Brockovich. It's 348-pages of exclusive interviews with top experts discussing the proven strategies, the philosophies, and the best methods they have used to strengthen their organizations. Each chapter features a different expert who reveals his/her best practices to help professionals deal with the people side of business.
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