This session will provide a background on how lean thinking and tools can help safety and any HR function. Following the teachings of W. Edwards Deming, Toyota created a production system, now commonly referred to as lean production. What is not well understood is that “lean” works in any office and business, regardless of size. Whether healthcare, small enterprise, food service, or non – profit, “lean” can help improve teamwork, culture and drive continuous improvement, but only if we go back to basics and strip away the mystery that this thinking is only for the manufacturing floor. Participants in the session will gain new insight into both “how” and “why” standards should be developed.
Workplace grief costs U.S. businesses billions of dollars a year in reduced productivity and increased errors and accidents, yet the word grief rarely shows up in reports. In The Hidden Annual Cost of Grief in America’s Workplace 2003 report, the keyword in the title of this report is the word "hidden." It is just that factor that has caused the problem to escalate to now unimaginable proportions and it is the essential reason that it is getting worse rather than better. In this presentation we will address the definition of grief, the grief/workplace connection, the cost of "presenteeism" to corporations and we will discover how managers and other employees can support coworkers who have experienced personal loss.