- The increasing complexity of benefits, especially health benefits
- The general difficulty in getting anyone's attention
- The need to master multiple communications channels
This webinar will look at the thinking that lies behind successful open enrollment communication programs and shares some specific tips and techniques. Among the techniques we will explore are the use of video, social media, and “federated” creation of content. We can do better communication than ever, but we have to embrace the right tools and right mindset.