Fifty to 60% of companies fail to achieve their goals and objectives (Source: McKinsey & Co and IBM Global Business Services). What can be done about this and whose responsibility is it to see that the situation improves?
The first question is why does this happen with the answer being because employees don’t know what they need to do to help the company achieve its goals and objectives, and/or because they are too preoccupied with personal issues to do what is expected of them.
The responsibility for this rests with the CEO, however he or she can’t do what is needed alone. While Human Resources should be the obvious choice to address this problem it is not viewed as a “line” function as often as it is “staff”, and as a result, they are not called upon to help with goal achievement.
This presentation discusses both the problem (why companies fail to achieve their goals and objectives) as well as what HR can do to gain the trust of senior management regarding their contribution to the overall effort.
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