04/26/2012 2:00 pm - 3:00 pm
Creating Meaningful and Sustainable Gains in Employee Engagement
Over the past decade employee engagement has received much attention and been linked to increased productivity and profitability; improved customer service and safety compliance; psychological and physical well-being; and reduced turnover and absenteeism. Unfortunately, several factors have limited the understanding and measurement of engagement, and, more importantly, our ability to impact this critical construct in a way that makes a meaningful difference to organizations.
Regrettably, organizations continue to waste resources on traditional reward and recognition programs that are not only ineffective but actually lead to an overall decrease in employee morale and productivity. Forty years of research provides overwhelming evidence to support this claim. Amazingly, consulting firms and web-based platforms continue to offer such services with no evidence of a positive ROI for organizations.
Internationally acclaimed author, speaker, and business psychologist Dr. Paul Marciano shares his proprietary RESPECT Model. Detailed in his book: “Carrots and Sticks Don’t Work: Build a Culture of Employee Engagement with the Principles of RESPECT” (McGraw-Hill), Dr. Paul will discuss the RESPECT Model and its seven underlying drivers. He will provide specific, turn key strategies to increase and sustain employee engagement.
Specifically, this presentation will:
• Define employee engagement and distinguish it from motivation
• Explain why traditional reward and recognition programs damage employee morale
• Expose the widespread use of invalid measurement techniques
• Offer a measure of engagement that actually measures engagement
• Address the critical role of organizational culture
• Present the internationally acclaimed RESPECT Model
• Discuss specific strategies to impact the RESPECT Drivers that lead to immediate and enduring behavioral changes that impact employee engagement
This presentation is intended to help the human resource professional, supervisor, manager, or small business owner seeking practical and effective methods to increase the ROI of their human capital.