04/27/2012 2:00 pm - 3:00 pm
The Big E: Engaging, Empowering and Enriching Employees for Increased Earnings
(Loyalty Factor Llc)
According to Gallup, more than two-thirds of American workers are not engaged or disengaged in their workplaces. The ISR, a leading research and consulting company, recently conducted a study of 660,000 global employees where the results show a dramatic difference in bottom-line results between companies with highly engaged employees compared with organizations with low levels of engagement.
A lack of engagement among employees is costly for businesses, leading to high turnover rates, shaky leadership and the death of good ideas. With this disengagement, you lose creativity and innovation. People who are unengaged aren't going to speak up about issues they encounter, they're not going to bring new ideas, and productivity really suffers.
During unsettled times, employees take on additional responsibilities and, in many cases, go the extra mile. It is particularly important in these down times for managers to recognize effort and be sure praise is overflowing. A simple "thank you," "great job," or "I really appreciate your extra efforts," are meaningful things that people want to hear. This will build incredible loyalty and commitment, and encourage people to work even harder.
When employees are engaged in their organization, their managers, their colleagues and their work, the quality of their work is better, the product or service they create is better and customers are happier because they get better service and products. Leaders must ensure that employees understand how their efforts contribute to the organization's overall strategy and direction. People want to be part of a winning team. Employees will take pride and be engaged in their work if they understand how their efforts impact the organization.
Come to this session and learn about the cost of disengagement and what you and your organization can do to improve the “Big E” in your organizations. This session is a real reminder that its people that make things happen.