Behavioral Interview Online

What is it?
The Behavioral Interview Online method automates the collection of interview answers and the confirmation of those answers via credible previous supervisors or colleagues. Behavioral Interview Online handles three types of behavioral questions: [1] competency, [2] technical, and [3] achievement. The Behavioral Interview Online normally consists of three to six questions (across all question types).

During the online interview process, Behavioral Interview Online first collects a brief statement of key results related to one of the experience categories. Next, candidates can opt to make their answer more compelling by making it confirmable. Candidates do this by providing the name, number, and email address for their most credible witness to their answers, giving BIO permission to send that person a confirmation request email. The last three steps in the question cycle have the candidate: [1] describe how they achieved the key result, [2] receive automated feedback that highlights where they may have gone off track, and [3] (optionally) edit their answer based on the feedback.

Behavioral Interview Online answers are both auto scored and manually scored. The auto score is based on an algorithm that considers both candidate self-ratings and the ratings of the witness, if one is provided. The auto-score displays in the candidate’s Assessment Report. In addition to the Assessment Report, Behavioral Interview Online generates a Personalized Interview Kit that contains everything that has been collected online about the candidate, along with additional behavioral questions for the final round interviewers.

What does it do for employers?
The Behavioral Interview Online applies the widely recognized power of collecting behavioral answers further up the selection funnel than is feasible for on-site interviews or even telephone screening interviews. Behavioral Interview Online has interviewed thousands of candidates at all times of the day and night with no labor cost. For one major hiring initiative, Behavioral Interview Online interviewed over 30,000 candidates in under 90 days to fill 800 openings. Beyond that, it harnesses the power of credible witnesses to further leverage the value of behavioral answers, again at no labor cost. Behavioral Interview Online helps employers cut the costs and boost the accuracy of short-list screening decisions, allowing for shorter short lists. That means reduced travel and logistics costs for final decision interviews, now made with the benefit of a Personalized Interview Kit.

How well does it work?
Ratings made on behavioral interview answers are one of the best predictors of a candidate’s job performance. Over a dozen studies confirm the power of the information in past performance answers to predict future performance value. Reviews of published research finds behavioral interviewing almost as accurate as cognitive ability methods, 53% vs. 54%, (as measured by our Logic Inventory method), for predicting job performance. Research conducted on over 40,000 candidates consistently found Behavioral Interview Online to be rated as more thorough, less stressful, and 5-10X more likely to result in offer acceptance (compared to traditional screening methods).

What is better about our solution?
Behavioral Interview Online is the easiest, most consistent, and uniform process for obtaining past performance information on candidates to leverage the accuracy of shortlist screening decisions. Behavioral Interview Online is the only online interview to feature automated answer coaching, keeping candidate’s answer on track to describe specific past performance events. Only Behavioral Interview Online adds the richness of stories and witness confirmations to a candidate Personalized Interview Kit, enabling shorter, more positive, and more accurate final hiring decisions. Because Behavioral Interview Online collects confirmations of specific past performance, it can replace the less accurate but more expensive telephone reference checks.