Many companies use telephone interviews as an early stage in the candidate sourcing process. For many positions, especially those in customer service oriented jobs, the telephone interview is an extremely useful tool in assessing a candidate’s basic communication and language skills and to observe how the candidate reacts to typical customer service scenarios. However, scheduling and conducting the telephone interview is often time consuming, frustrating and inefficient for the recruiting team. The best-suited candidates may already be working and not be available when the recruiting team is. In addition, the time recruiters spend trying to reach candidates unacceptably lengthens the time-to-fill interval.

The use of technology – specifically virtual interviewing technology – is perfectly suited for these kinds of positions. Candidates can be invited to complete an interview online, at a time and place that is convenient for them. The recruiting team can review the completed interviews when their schedules allow, thereby streamlining the entire process and greatly shortening time-to-fill. Furthermore, the virtual interview is conducted in exactly the same way for each candidate, which ensures compliance. These virtual interviews are recorded and can be shared with hiring managers and other stakeholders, which increases the recruiting team’s strategic value to the organization.

Companies using virtual interviewing technologies report reduced time-to-fill, increased candidate pool, improved quality-of-hire, and improved recruiter value to stakeholder organizations.

This webinar will introduce virtual interviewing technology, how it can be used effectively, and the benefits that can be realized both within and outside the recruiting team. Two case studies of customers using virtual interviewing in their organizations will also be presented.

The use of technology – specifically virtual interviewing technology – is perfectly suited for these kinds of positions. Candidates can be invited to complete an interview online, at a time and place that is convenient for them. The recruiting team can review the completed interviews when their schedules allow, thereby streamlining the entire process and greatly shortening time-to-fill. Furthermore, the virtual interview is conducted in exactly the same way for each candidate, which ensures compliance. These virtual interviews are recorded and can be shared with hiring managers and other stakeholders, which increases the recruiting team’s strategic value to the organization.

This webinar will introduce virtual interviewing technology, how it can be used effectively, and the benefits that can be realized both within and outside the recruiting team. Two case studies of customers using virtual interviewing in their organizations will also be presented.

06/18/2012 11:00 am o'clock

06/18/2012 12:00 pm o'clock

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