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Event Calendar / The Five Faces Managers See During Performance Reviews
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The Five Faces Managers See During Performance Reviews
When it comes to performance reviews, one thing is clear – your managers' coaching skills are a key tool for maximizing organizational performance. That’s why you’ve made the investments in systems, processes and training – so you can measure and maximize employee performance at your company. Right?

But you’re missing one key thing. Your best laid plans for managing employee performance get blown up when an employee has a worldview that has nothing to do with their manager's reality. Ignore their perspective, and your ROI on the conversation is the equivalent of talking to a government clerk with 30 years experience about the finer points of the Nordstrom customer experience program – while you’re still 3rd in line at the DMV.

How do you handle this potential train wreck? You’ve got to teach your managers to first understand the persona they’re dealing with, then teach them how to engage – in ways the employee can understand. Unfortunately, most managers have no clue how to prepare for this.
Good news – we’re here to help. This webcast is designed to help your HR team and managers bridge the perception gap between how a manager thinks the employee is doing, and how the employee actually perceives their own performance.

Kris Dunn will break it all down for you, and cover:
• A comprehensive breakdown of the five most common faces managers will see in Performance Reviews – including the Star, the Diva, the Deflector, the 9 to 5 and the Upwardly Mobile.
• How to identify each of the faces across individuals in your organization and team.
• The unspoken realities you have to address as an organization to make sure each face is engaged from a performance perspective.
• A rundown of survival strategies to engage each of the five faces and get what you need – both out of a performance conversation and through higher performance moving forward.

Don’t miss this street smart session designed to help your managers cut through the smoke and get to what’s real related to performance management.
05/09/2012 1:00 pm o'clock
05/09/2012 2:00 pm o'clock
Tanya Angus
City
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Webcast information

Who should participate:

HR Professionals and Managers.

What you will learn:

• A breakdown of the five most common faces managers will see in Performance Reviews. • How to identify each of the faces across individuals in your organization and team. • The unspoken realities you have to address as an organization to make sure each face is engaged from a performance perspective. • A rundown of survival strategies to engage each of the five faces and get what you need – both out of a performance conversation and through higher performance moving forward.

Recommended Resources:

Best-Practice Performance Management Processes http://www.halogensoftware.com/resources/centers-of-excellence/performance_management.php
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