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Topic:
Strategically Planning Your Future Success: Case Study for Applying Workforce Planning and Analytics
Date:
April 17, 2012 at 11:00 - 12:00 PM ETPresenters:
Kristie Evans, CEO/Thought Leader(HR Logistics LLC)
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Description
Does this scenario sound familiar? Customers are complaining. Staff is grumbling. Workflow is not smooth. Turnover is increasing. Cost is increasing. Quality is dropping. You know something is not working, but you aren’t quite sure exactly what the problem is or where to start to identify it. When we experience this in the workplace, our first response is to start by asking questions and then oftentimes – as Human Capital Management experts – we gravitate to the job description for the cure. A tweak here, an adjustment there – an updated job description should smooth out the workflow, improve the quality of hires, and correct the problem, right? But wait! There is a critical question that has not been asked! **What is the work we are trying to accomplish?** We hope you join in as we review a case study of the application of workforce planning and analytics (WPA) at a large, healthcare organization in the mid-West. We used WPA to define the work, identify stakeholders’ and customers’ expectations, redesign workflows and processes, and THEN realign the job description to ensure the work produced the value expected and needed.
The reward of engaging workforce planning and analytics to define the work and identify expectations came back two-fold. First, WPA diagnosed the current problem and identified what was working well and what wasn’t. Second, workforce planning and analytics methodologies provided a foundation for decisions by documenting value outcomes for stakeholders, supply and demand, and opportunities for improved delivery now and in the future to prepare for growth. |
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Who Should Participate
HRIS Analysts, HRIS Managers, Director of HR, HR Manager, VP of HR, Talent Managers
What You Will Learn
As a result of attending this workshop the attendee will learn:
1. How to integrate WPA into their business processes.
2. How to align the work that needs to be done with the needs of the organization.
3. How to build a job description that reflects this need.
Recommended Resources
Article: From CRM to ERM: Employee Relationship Management
http://www.hrlogistics.us/blog/from-crm-to-erm-employee-relationship-management
Article: Workforce Planning for Your HRIT Needs
http://www.hrlogistics.us/blog/workforce-planning-for-your-hrit-needs Communities
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