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Recognition & Relationships: The crossroads of culture

Topic:
Recognition & Relationships: The crossroads of culture
Date:
October 29, 2012 at 12:00 - 1:00 PM ET
Presenters:
Josh Kuehler, Founder(Internal Consistency)
webcastImgVirtual
Description
You’ve heard that people don’t leave bad companies, but they leave bad managers. In this webinar, you will learn what drives the relationship between managers & subordinates, how recognition can help inject trust into the relationship, and how to use trusting relationships to transform a culture.

Most leadership models and theories approach leadership from an average perspective where you can end up as a bad statistics joke: A person standing with one foot in boiling water, and the other in ice is not experiencing room temperature. A newer approach looks at the quality of relationship. When the quality of the manager-subordinate relationship is high, it’s no surprise that both the employee and manager are more satisfied with their work. When a trusting relationship is built, recognition can act as a force multiplier. According to Frederick Herzberg, recognition is a top motivator at work. Additionally, praise from the manager was rated as the most useful incentive, yet widely under utilized.

With all the channels of influence being used, a strong culture emerges. The front line manager is the catalyst for reinforcing values and performance, and they ultimately shape the behavior of those in which they are responsible. The use of recognition, done right, can help managers create better working relationships with their subordinates and with repeated reinforcement managers can shape the relationships with each subordinate resulting in a changed (and improved) culture.

In this webinar, you will learn how recognition can help improve the relationship between leaders and their subordinates and how this transformation results in an strong culture.
Who Should Participate
HR Managers, Front-line managers, OD consultants
What You Will Learn
You will learn how Leader-Member Exchange approach is different than all other leadership approaches. Specifically, what drives the manager-subordinate relationship. You will also learn the 5 things to look for in a positive culture and techniques on giving recognition and examples.
Recommended Resources
1987. Herzberg, F. One more time: How do you motivate employees? Harvard business review.
Communities
Leadership
Organizational Development
Performance Management
Employee Satisfaction/Engagement
Corporate Culture
Rewards and Recognition
Presented by
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Josh Kuehler
Internal Consistency

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