Emotional Intelligence? What Does That Have To Do With Business?

Ever had an employee just walk out one day, no notice? What about a wishy-washy decision maker? Oh, and the supervisor that talks down to the employees? And there’s the person that feels nothing ever goes right and loves to tell everyone about it. All these situations are tied to emotional intelligence.

Since Goleman’s 1997 book, Emotional Intelligence, the popularity of the label has grown into a common term, substantial research data and a current buzz word. This webinar will explore the current core approaches plus ideas and examples of techniques to help raise emotional intelligence in the workplace.

A quick overview of current flood of resources available will help participants make more informed decisions on what to choose and what to avoid. Using the model of a Canadian company that has the world’s largest database of EI research, we will create a better understanding of what is considered in measuring EI. With real world examples, the participants gain knowledge to identify lower or high emotional intelligence and why high is not always the best goal.

The good news about emotional intelligence is that it is trainable and, generally speaking, higher is much better for business. Taking several of the subtopics, activities will be suggested on how to increase a person’s score in the area. Depending on interaction, questions and the time available, the number of subtopics covered in this portion will be flexible.

Come join us for a quick paced hour full of information and practical applications designed for the workplace.

Any HR Professional Any manager, especially upper level management Any person seeking to gain insight into themselves or others

General definition emotional intelligence (EI) or emotional quotient (EQ) Impact of EI on company culture and profits Quick overview of ways to measure EI EI components Real life examples of high and low Suggested activities for increasing EI

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		Barbara Metzger MaxImize View Profile