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We’ve had the 1st wave of LMS and eLearning adoption where larger companies invested in big systems and large, generic eLearning libraries. A decade later, we see there’s typically a very low adoption rate amongst employees and when employees do use the system, they maybe access 1% of the library . . . clearly uninspiring business results.
We’re now entering the 2nd wave of LMS & eLearning investments – this time by companies who typically have less than 10,000 employees. However, the SMB market cannot afford and will not make an investment for “show” . . . and ultimately, SMB companies will be able to teach the Enterprise market a few lessons, such as: how to implement a very user-friendly LMS that any director or senior manager can administer for his/her direct team; how to employ a “crawl, walk, run” adoption strategy in terms of launching very tactical, results-oriented training, as opposed to “off-the-shelf” generic training to get people to see value in the system, the content and the possibilities. To illustrate this concept, we’ll discuss how one client used the LMS and customized “Learning Snippets” to train each team before and as they opened up a new retail store as was able to measure store profitability at month 5 rather than month 6 – which it was at pre-training.
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What You Will Learn
1. Key items to look for when investing in training technology. 2. How to utilize a “crawl, walk, run” strategy for adoption of new tools. 3. Identifying very granular, tactical training objectives that will make T&D professionals heroes to their bosses and peers.
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