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When Lean/CI Comes to Your Organization, Can Compensation and HR Practices Be Far Behind?

When Lean/CI Comes to Your Organization, Can Compensation and HR Practices Be Far Behind?
October 10, 2012 at 1:00 - 2:00 PM ET
Lean/Continuous Improvement, Six Sigma and other quality and continuous improvement initiatives are increasingly being adopted by industries outside of manufacturing like healthcare. Lean concepts are founded in the Toyota Production System. Lean processes offer benefits in terms of quality, safety, productivity and cost. The core of the approach, however, is Human Development. The key to success is to change the organization’s culture to one of Continuous Improvement rather than merely using the Lean “tools” for finding and eliminating “waste” in processes. People want to make valuable contributions to the world, and the capacity to improve is limitless.
Human Resources is not always involved in these operational initiatives, but is HR missing a big opportunity? Applying Lean processes in Compensation and Human Resources functions, can free-up time to work with managers on important facilitation and employee engagement issues. Human Resources has many opportunities to streamline the many processes it undertakes.
More importantly though, HR can enhance its role and its importance to operational managers. By incorporating Lean into compensation-related tools like job documentation and design, merit increases and performance assessment, HR can help to build a Lean Culture of Continuous Improvement. The use of incentive pay or bonuses, whether short-term, long-term or spot bonuses, can dramatically capture employee attention and encourage innovative ideas.
We encourage Heads of HR, Compensation Managers and other HR professionals to attend this presentation in order to learn more about Lean/Continuous Improvement, why this is an important undertaking for HR and some examples of how an organization can begin to implement these approaches.
Who Should Participate
Executives contemplating implementing Lean, Heads of HR, Compensation Managers and other HR professionals
Extra Learning Material

All Registered members are also eligible for:

  1. A copy of the slides presented in this presentation. These are available before and after the presentation.
  2. A Real Media file of the presentation. This file can be downloaded to your iPod or MP3 player after the presentation.
  3. Access to more than 400 podcasts with HR Gurus and Industry Leaders (downloadable files available 24 hours after the live broadcast) as well as access to our blogs, polls, surveys, 25,000+ article library, Business Book Reviews and so much more!
Recommended Resources
Read Lindalee Lawrence (Certified in Lean in Healthcare) and Laurie Peck of Beth Israel Deaconess Medical Center on Lean in Healthcare Comes to Human Resources, Lean Principles and How They Apply to Human Resources. Watch Laurie Peck on video (ThedaCare Center for Healthcare Value). View our new page on Lean initiatives and resources. Karen Auge, “Denver Health Saves Millions using Toyota Efficiency Principle”, The Denver Post, 2010. Mark Graban, Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction, CRC Press, 2008. John Grout, “Mistake-proofing the design of health care processes”, (Prepared under an IPA with Berry College). AHRQ Publication No. 07-0020. Rockville, MD: Agency for Healthcare Research and Quality; May 2007. Cheryl M. Jekiel, “Lean Human Resources, Redesigning HR Processes for a Culture of Continuous Improvement”, CRC Press, 2011. Charles Kenney, Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience, CRC Press, 2010 (Forward by Donald Berwick) Jeffrey K. Liker, “Human Resource Development in the Toyota Culture” , 2008 Industry Month Guide. Brian Reed, Interview with Michael Casper, Justin Gillmor, Becky Gillmor, and Ravin Jesuthasan. All Things Considered, NPR November 23, 2009. Shigeo Shingo, Zero Quality Control: Source Inspection and the Poka-yoke System, Japan Management Association, 1985 Monica W. Tracey and Jamie Flinchbaugh “How Human Resource Departments Can Help Lean Transformation” Target Volume 22, Number 3, Third Issue 2006, 5- 10. John Toussaint and Roger Gerard, On the Mend, Lean Enterprise Institute, 2010.
Human Resources Management
Organizational Development
Strategic HR
Employee Satisfaction/Engagement
Change Management
Leadership Philosophies
Corporate Culture
HR As Consultant
Public Sector and Non-Profit
Compensation Trends
Incentives Measurement, Reporting and Analysis
Incentives, Rewards and Recognition
Job analysis, Evaluation and Grading
Executive compensation
Pay Strategies
Incentives Planning and Management
Variable Pay
Skill/Competency Based Pay
Pay for Performance
Base Pay
Profit Sharing
Recognition Programs
Rewards and Recognition
What You Will Learn
What are Lean/Continuous Improvement initiatives? What does Lean offer that impacts human resources and compensation planning?
How can compensation support these initiatives? What aspects of compensation strategy, planning and administration are affected?
Sponsored by
Lawrence Associates
Lawrence Associates
Established in 1989 with offices in Boston and New York, Lawrence Associates provides services nationally on all aspects of compensation-related consulting.
Presented by
speaker spacer
Lindalee A. Lawrence
Lawrence Associates

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Name Comment Rating
Image of Stacy Carson Stacy Carson
Pinstripe, Inc
3 / 5
Good Presentation
2 / 5
Poor Presentation
Image of Nica Kellum Nica Kellum
FedEx HQ
4 / 5
Very Good Presentation
Image of Laura Lundstedt Laura Lundstedt
New England Aquarium
4 / 5
Very Good Presentation
Image of Karen Branch Karen Branch
3 / 5
Good Presentation
Image of Laura Close Laura Close
Liberty Mutual Group
3 / 5
Good Presentation
Image of Jennifer Brettmann Jennifer Brettmann
Children's Hospital and Medical Center
3 / 5
Good Presentation
4 / 5
Very Good Presentation
Image of Lois Jolson Lois Jolson
Henry Schein, Inc.
4 / 5
Very Good Presentation
4 / 5
Very Good Presentation
Image of Kristina Butler, PHR Kristina Butler, PHR
ManpowerGroup Inc.
3 / 5
Good Presentation
Image of Nancy Gilbert Nancy Gilbert
Sherman Health Systems
4 / 5
Very Good Presentation
5 / 5
Excellent Presentation
Image of Kathryn Patz Kathryn Patz
Klein Tools Inc, Lincolnshire, IL
4 / 5
Very Good Presentation
Image of Deborah Aceto Deborah Aceto
Montgomery College
3 / 5
Good Presentation
Image of Kevin Parent Kevin Parent
Integris Health
2 / 5
Poor Presentation
Image of Glynis Wright Glynis Wright
Chicken Farmers of Ontario
4 / 5
Very Good Presentation
Image of Kelly Reed Kelly Reed
Summit Physician Services
5 / 5
Excellent Presentation
Image of Laura Williams Laura Williams
Carolinas Healthcare Systems
I will visit both web sites. Thank you! 4 / 5
Very Good Presentation
Image of Marilyn Goodwin Marilyn Goodwin
Heb Grocery Company
It did not seem that the speaker did much preparation for her talk or her use of the technology. In the future it would be more effective to test all technical components prior to the webinar. I would also have liked to have seen more specific examples and less generalities. She moved from topic to topic without a coherent structure to the points she was trying to make. 1 / 5
Bad Presentation
Image of Kathleen Harrington Kathleen Harrington
Beth Israel Deaconess Hospital-Milton
Lindalee has provided great introductory/general content on this subject matter. I would definitiely invest time in attending future webinars she may present containing the next level of more specific detail. Technologiy issue - It was difficult to hear Laurie Peck's presentation. 4 / 5
Very Good Presentation
Image of Claudia Wilder Claudia Wilder
Community Care of Southern Piedmont
Thank you. How do we get the information for the HRCI credits? 3 / 5
Good Presentation
Image of Luz Rodgers Luz Rodgers
The audiofor one of the segments was not audible. 3 / 5
Good Presentation
Image of Evelyn Lemoine Evelyn Lemoine
Seattle Metropolitan Chamber of Commerce
This was a good basic overview (which is what I was looking for). It would have aided me in following along if the slides had been made available before the presentation. If they were I wasn't aware of it. I'll download them later and then reflect on the presentation. I think they will be a useful resource. 3 / 5
Good Presentation
Image of Jack Loring Jack Loring
Pinellas County Govt
Would like to have more understanding of the; Gemba Shingo Poke-Yoke terminology. It was very foriegn to me and left me very curious about these terms.

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