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Training, the Means to an End: Four Principles to Maximize the Value of the Training You Provide

Topic:
Training, the Means to an End: Four Principles to Maximize the Value of the Training You Provide
Date:
June 7, 2012 at 1:00 - 2:00 PM ET
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Description
Results! Whether the results you are looking for are improved customer service, increased productivity, lower defect rate or improved project performance, training is often the means to that end. This webcast is designed to address the following training challenges:

• Learning new ideas is often difficult. It is more difficult when the people attending training cannot answer the questions: “What is the purpose of the training and why do we need it?”
• Applying the new ideas learned in training is often difficult, especially when existing systems and processes make it difficult to apply the new ideas on the job.
• Producing results using new ideas takes time and practice. Without guidance on how to use the new ideas in different situations, people can become frustrated.
• Using the new ideas learned in training is often initially uncomfortable and can be discouraging if the use of new skills goes unrecognized or unrewarded. When this happens, people may revert to the more comfortable actions the training was provided to change

When training goals are linked to employee performance, the leap to improved business performance seems clear. Yet, all too often, progress stalls and new skills are underused or ignored when employees get back to work.

Based on over five decades of helping organizations improve performance, John Ager, Master Trainer at Kepner-Tregoe, will explain the four key principles that encourage employees to change behavior and use new skills. Taking these actions can help ensure the success of any good training program by clearing the path from training to improved business performance.
Who Should Participate
HR professional with responsibilities related to managing a training and development, leadership development, organizational development, or talent management function, whether a corporate university or some other enterprise learning organization.
Extra Learning Material

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Recommended Resources
Training, the Means to an End: Four Principles to Maximize the Value of the Training You Provide Critical Thinking Skills: Building Blocks for the Next Generation of Leaders
Categories
Compensation
Staffing and Recruitment
Training and Development
Leadership
Organizational Development
Performance Management
Workforce Planning and Analytics
Approaches and Systems (not software)
What You Will Learn
• The importance of setting and managing expectations • The significance of the performance environment • The role of coaching – to reinforce the use of the ideas back on the job • Integrating, monitoring and documenting use of new skills – creating an effective work environment
Sponsored by
Kepner-Tregoe, Inc
Kepner-Tregoe, Inc
Kepner-Tregoe improves the business performance of clients worldwide using proven management methods.
Presented by
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speaker spacer
John Ager
Kepner-Tregoe, Inc

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Who is Eligible

This webcast is available to all registered HR.com members for free. You are currently subscribed to HR.com as a Free Member.

Click the button to access this webcast. Archives, MP3 and PowerPoint slides

What is Required to Attend

Participants in the live webcast will need access to a computer connected to the Internet. HR.com highly recommends you test your computer in advance of the webcasts.

Once you register for the webcasts, full login instructions will be sent to you 24 and 2 hours prior to going live. You must run the system test to ensure you can access the session.

Documents

Feedback
Name Comment Rating
Image of Adrian Holifield Adrian Holifield
Hargrove Engineers + Constructors
4 / 5
Very Good Presentation
3 / 5
Good Presentation
Image of Kami Madsen Kami Madsen
WA State Employment Security Department
3 / 5
Good Presentation
Image of Ivica Matijaca Ivica Matijaca
Self Employed
3 / 5
Good Presentation
Image of Heather Kreider Heather Kreider
Darden Restaurants Inc.
3 / 5
Good Presentation
Image of Janet Johnson Janet Johnson
ZF Group (Worldwide)
4 / 5
Very Good Presentation
Image of Sherrae Robinson Sherrae Robinson
The HR Source
3 / 5
Good Presentation
Image of VeLonda Dantzler VeLonda Dantzler
Medical University Of SC
3 / 5
Good Presentation
4 / 5
Very Good Presentation
Image of Kaitlin  Sweeney Kaitlin Sweeney
AdOn Network
5 / 5
Excellent Presentation
Image of Michelle Kostiuk Michelle Kostiuk
Canadian Bank Note Company Ltd
4 / 5
Very Good Presentation
Image of Helena Warren Helena Warren
Strayer University .
3 / 5
Good Presentation
5 / 5
Excellent Presentation
Image of Alan Weikert Alan Weikert
W.L. Gore and Associates, Inc.
5 / 5
Excellent Presentation
Image of Christine Dumanski Christine Dumanski
GENUINE PARTS CO
3 / 5
Good Presentation
Image of S Donlon S Donlon
Electronic Commerce, Inc. (ECI)
4 / 5
Very Good Presentation
Image of Gail Wheatley Gail Wheatley
Bvi Government
3 / 5
Good Presentation
Image of Anna Kissick Anna Kissick
Liberty Savings Bank
3 / 5
Good Presentation
Image of Betty Jones Betty Jones
Hr Resources
4 / 5
Very Good Presentation
3 / 5
Good Presentation
Image of Ashlie Banks Ashlie Banks
Advantage Delivery & Logistics
3 / 5
Good Presentation
Image of Sue Schwartz Sue Schwartz
Orion HealthCorp
4 / 5
Very Good Presentation
2 / 5
Poor Presentation
Image of Marla Shoop Marla Shoop
Promega Corp
3 / 5
Good Presentation
Image of Lynn Happel Lynn Happel
Housing Authority of the City of Annapolis
5 / 5
Excellent Presentation
Image of Mike Maenaka Mike Maenaka
Micron Technology
3 / 5
Good Presentation
Image of ALEJANDRO FRAUSTO ALEJANDRO FRAUSTO
Cisco Systems, Inc.
4 / 5
Very Good Presentation
Image of Nikki Ballinger, PHR Nikki Ballinger, PHR
WORTHINGTON INDUSTRIES
4 / 5
Very Good Presentation
Image of Shelby Dodd Shelby Dodd
Farm Family Insurance Co
4 / 5
Very Good Presentation
5 / 5
Excellent Presentation
Image of Shannon Berkman Shannon Berkman
LMI Packaging Solutions Inc.
4 / 5
Very Good Presentation
Image of Alison Hallgren Alison Hallgren
Krones, Inc.
3 / 5
Good Presentation
Image of Jesse Matthews Jesse Matthews
Luxottica Group
5 / 5
Excellent Presentation
Image of Faith Hickey Faith Hickey
Game Stop Corp.
3 / 5
Good Presentation
Image of Olin Degge Olin Degge
Ignite Marketing (powered by Stream Energy)
Great job. Only suggestion was do less reading of slide info and supplement with more stories and illustrations. 5 / 5
Excellent Presentation
Image of Humberto Souza Humberto Souza
Bahia Consult
Great presentation 4 / 5
Very Good Presentation
Image of Nancy Menditto Nancy Menditto
PackSmart, Inc.
I found it very effective to have someone like Tami contribute her real-life comments supporting the approach presented by John. I think the quality of the information shared was excellent. I plan to have my project team members listen to the rebroadcast to reinforce the value of training and doing it right. Thank you for all of your efforts in putting a webinar on this subject matter together. 5 / 5
Excellent Presentation
Image of Melody Baker Melody Baker
Aldergrove Credit Union
I found the session not very engaging. The guest speaker was talking about a subject matter that I could not relate to so I found it difficult to relate to 3 / 5
Good Presentation
Image of Susan Moss Susan Moss
DeVry Inc.
I really respect K-T. I certified as a facilitator in their troubleshooting program. It was outstanding and so were the results. 4 / 5
Very Good Presentation
I thought I was going to learn something about being a better trainer as the title of the session implied. The printed materials were supportive at least in part of my impression that this would be about gaining more value from my training efforts. The presentation was also boring and monotonos. Better luck next time! 2 / 5
Poor Presentation
Image of Charisse  Eary Charisse Eary
Theravance, Inc.
Our company provided in-house Kepner-Tregoe training for management personnel. It has been helpful in getting us to devise better processes for our day-to-day tasks. These webinars reinforce and expand that teaching. Thank you for the opportunity to learn more! 4 / 5
Very Good Presentation
Presenter was not engaging. Even though we are remote audiences you can still be engaging. The voice was very monotone. I would expect an expert in training woudl have the knowledge to present 3 / 5
Good Presentation
"This presentation was a disappointment. It wasn't engaging and was a good example of a ""death by PowerPoint"" with slide after slide of boring text." 2 / 5
Poor Presentation
Image of Giovanni Di Vaio Giovanni Di Vaio
Design Continuum Inc.
too elementary looked like it was prepared for a low-skill low sophistication workforce 2 / 5
Poor Presentation
Image of Denise Catanzarite Denise Catanzarite
Alorica, Inc.
Was this webinar recorded? 2 / 5
Poor Presentation
Image of Tammy Arner Tammy Arner
Stevens & Lee
We are typically very happy with the presentations. This one so far is the exception. 2 / 5
Poor Presentation

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