Training, the Means to an End: Four Principles to Maximize the Value of the Training You Provide

Results! Whether the results you are looking for are improved customer service, increased productivity, lower defect rate or improved project performance, training is often the means to that end. This webcast is designed to address the following training challenges:

• Learning new ideas is often difficult. It is more difficult when the people attending training cannot answer the questions: “What is the purpose of the training and why do we need it?”
• Applying the new ideas learned in training is often difficult, especially when existing systems and processes make it difficult to apply the new ideas on the job.
• Producing results using new ideas takes time and practice. Without guidance on how to use the new ideas in different situations, people can become frustrated.
• Using the new ideas learned in training is often initially uncomfortable and can be discouraging if the use of new skills goes unrecognized or unrewarded. When this happens, people may revert to the more comfortable actions the training was provided to change

When training goals are linked to employee performance, the leap to improved business performance seems clear. Yet, all too often, progress stalls and new skills are underused or ignored when employees get back to work.

Based on over five decades of helping organizations improve performance, John Ager, Master Trainer at Kepner-Tregoe, will explain the four key principles that encourage employees to change behavior and use new skills. Taking these actions can help ensure the success of any good training program by clearing the path from training to improved business performance.

HR professional with responsibilities related to managing a training and development, leadership development, organizational development, or talent management function, whether a corporate university or some other enterprise learning organization.

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Training, the Means to an End: Four Principles to Maximize the Value of the Training You Provide Critical Thinking Skills: Building Blocks for the Next Generation of Leaders

		John Ager Kepner-Tregoe, Inc View Profile

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