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To Manage Benefits Administration Internally or Outsource? That IS the Question

Topic:
To Manage Benefits Administration Internally or Outsource? That IS the Question
Date:
May 17, 2012 at 1:00 - 2:00 PM ET
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Description
Since the emergence of outsourcing as an alternative to managing benefits administration internally, employers have grappled with the question of which makes more sense – managing benefits administration internally (for the purpose of this discussion, “insourcing”), outsourcing benefits administration, or implementing a co-sourced solution combining elements of outsourcing and insourcing.

For this reason, the ADP Research Institute, a specialized group within ADP that provides insights to leaders in both the private and public sectors around issues in human capital management, employment trends, and workforce strategy, recently completed a comprehensive survey of 504 HR decision-makers from midsized and large companies, those companies with 50 to over 1,000 employees. The survey respondents were evenly split with 254 midsized companies (50-999 employees) and 250 large companies (1,000+ employees) participating.

The goal of the survey was to gain insight into what employers views are on the topic of benefits administration to include:

1.       What employers are thinking about the various trade-offs inherent to insourcing and outsourcing benefits administration
2.       What employers are actually doing- what functions are they outsourcing and which are insourced
3.       What employers are planning on doing - in light of the changing technological and legal landscape, are employers planning on insourcing or outsourcing more functionality.

Historically, the major reasons for insourcing benefits administration have revolved around an employer’s desire to maintain control of the administrative process, an employer’s need to provide a custom experience to its employees, and the fact that many employers had invested in technology that also supports benefits administration.

Alternatively, outsourcing benefits administration is believed to improve service at a lower cost, help with tracking important compliance information, allows the employer to gain access to knowledge and expertise, and bring advanced technology to both employees and managers. Moreover, employers can free up resources to focus on higher value strategic or core business issues and opportunities. As a result, the pros and cons of insourcing vs. outsourcing are complex.

Please join us for an interactive discussion of these survey findings where we’ll encourage you to benchmark your organization against others of like size (number of employees) when addressing questions such as:

•       Which Areas of Benefits Administration are Insourced and Which Areas are Outsourced?
•       Why Do Employers Handle Benefits Administration Internally?
•       Why Do Employers Outsource Benefits Administration?
•       Does Outsourcing Benefits Administration Offer Value to Employers?
•       The Future of Outsourcing Benefits Administration
•       Professional Assistance in Selecting Outsourcing Vendors
•       Criteria Used to Select an Outsourcing Provider

Who Should Participate
CEOs, CFOs, Business Owners, VPs of HR, VPs/Managers of Benefits, Benefits, Human Resources Personnel, Brokers, Consultants, and Finance Representatives from organizations of all sizes.
Extra Learning Material

All Registered HR.com members are also eligible for:

  1. A copy of the slides presented in this presentation. These are available before and after the presentation.
  2. A Real Media file of the presentation. This file can be downloaded to your iPod or MP3 player after the presentation.
  3. Access to more than 400 podcasts with HR Gurus and Industry Leaders (downloadable files available 24 hours after the live broadcast) as well as access to our blogs, polls, surveys, 25,000+ article library, Business Book Reviews and so much more!
Recommended Resources
All attendees will be provided with a complimentary copy of the whitepaper “Benefits Administration: To Outsource or Manage In-House?” which captures the ADP Research Institute survey findings addressed in this webcast. Once you register for the webcasts, full login instructions will be sent to you 24 and 2 hours prior to going live. You must run the system test to ensure you can access the session.
Categories
Benefits
Compensation
Staffing and Recruitment
HR Outsourcing
Leadership
Workforce Planning and Analytics
Outsourcing Benefits
What You Will Learn
ADP will present new survey findings addressing: -Rationale of both mid and large size employers comparing the pros and cons of internally managed vs. outsourced benefits administration - Highlight the specific functions that are actually being outsourced compared to those that are being internally managed - Reveal what mid and large sized employers plan to do amid the changing technological and legal landscape (Health Care Reform).
Sponsored by
ADP, Inc.
ADP, Inc.
Automatic Data Processing, Inc. (NASDAQ: ADP) is one of the world’s largest providers of business outsourcing solutions.
Presented by
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speaker spacer
John Haslinger
ADP, Inc.

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Who is Eligible

This webcast is available to all registered HR.com members for free. You are currently subscribed to HR.com as a Free Member.

Click the button to access this webcast. Archives, MP3 and PowerPoint slides

What is Required to Attend

Participants in the live webcast will need access to a computer connected to the Internet. HR.com highly recommends you test your computer in advance of the webcasts.

Once you register for the webcasts, full login instructions will be sent to you 24 and 2 hours prior to going live. You must run the system test to ensure you can access the session.

Documents

Feedback
Name Comment Rating
Image of Susan Clark Susan Clark
Bank Of America Corporation
4 / 5
Very Good Presentation
3 / 5
Good Presentation
5 / 5
Excellent Presentation
4 / 5
Very Good Presentation
Image of Mark Linn, CPP Mark Linn, CPP
Consulate Management
4 / 5
Very Good Presentation
Image of Jeanne Ward Jeanne Ward
The Oliver Group
5 / 5
Excellent Presentation
Image of Jennifer Black Jennifer Black
Prince George's County Office of Human Resources Management
4 / 5
Very Good Presentation
Image of Michele Gruber Michele Gruber
General Electric Company Inc
4 / 5
Very Good Presentation
Image of Stephanie DiBlasio Stephanie DiBlasio
Apex Benefits
4 / 5
Very Good Presentation
4 / 5
Very Good Presentation
Image of Chris Galeucia Chris Galeucia
United Solutions Inc.
4 / 5
Very Good Presentation
3 / 5
Good Presentation
5 / 5
Excellent Presentation
4 / 5
Very Good Presentation
Image of Dalene Crowder Dalene Crowder
Verizon Telecom
4 / 5
Very Good Presentation
Image of David Watkins David Watkins
Chicago Public Schools
4 / 5
Very Good Presentation
Image of Pam Adams Pam Adams
Boise Inc.
3 / 5
Good Presentation
Image of Mary Crosby Mary Crosby
Cellular Sales
4 / 5
Very Good Presentation
Image of Dawna Ota Dawna Ota
Matson Navigation Company
3 / 5
Good Presentation
Image of Rebecca Becker Rebecca Becker
High Plains Library District
3 / 5
Good Presentation
Image of Sarah Gemeiner Sarah Gemeiner
Paychex, Inc.
4 / 5
Very Good Presentation
Image of Linda Mott Linda Mott
ADP, Inc.
5 / 5
Excellent Presentation
Image of Bobbie Elrod Bobbie Elrod
Jefferson County Schools
4 / 5
Very Good Presentation
4 / 5
Very Good Presentation
Image of Rhonda Marcucci Rhonda Marcucci
Gruppo Marcucci, LLC
5 / 5
Excellent Presentation
Image of Don Collins Don Collins
Stamford Hospital
5 / 5
Excellent Presentation
Image of Charlene Dodd Charlene Dodd
MassMutual Financial Group
3 / 5
Good Presentation
Image of Christopher Tucker Christopher Tucker
Shebester Bechtel, Inc
4 / 5
Very Good Presentation
Image of Rick Mccarter Rick Mccarter
Combined Insurance Worksite Solutions
4 / 5
Very Good Presentation
Image of Kathy Crane Kathy Crane
The A.I. Group Inc.
3 / 5
Good Presentation
5 / 5
Excellent Presentation
Image of Rachel Mayer Rachel Mayer
City Of Joliet
4 / 5
Very Good Presentation
Image of Phyllis Cayenne Phyllis Cayenne
Visionary Graphics Inc
5 / 5
Excellent Presentation
3 / 5
Good Presentation
Image of Cynthia Wright Cynthia Wright
Rheem Manufacturing Company
4 / 5
Very Good Presentation
4 / 5
Very Good Presentation
Image of Robert Finke Robert Finke
Child Focus, Inc.
4 / 5
Very Good Presentation
5 / 5
Excellent Presentation
Image of Gail Edmonds Gail Edmonds
Core Solutions, Inc.
Enjoyed the presenter's style -- straightforward and down to earth. 4 / 5
Very Good Presentation
Image of Mark Kimball Mark Kimball
Inter-Con Security Systems, Inc.
Nicely done. Clear. Concise.Compleeing.
Image of Jolynn Perrini Jolynn Perrini
William Oneil & Co Inc
The information was valuable in knowing how other employers are handling their benefits administration and how they felt the outsourcing process was working for them. 3 / 5
Good Presentation
Image of Cindy Meron, CPP Cindy Meron, CPP
Express Scripts Incorp
Very well presented. 5 / 5
Excellent Presentation

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