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RPO Spotlight: Emergence of Africa

RPO Spotlight: Emergence of Africa
January 18, 2012 at 11:00 - 12:00 PM ET
Gregorio Cardenas, Chief Executive Officer(GForce HR)
RPO service centers have flourished in countries like India and Philippines for past decade. In the last few years since the onset of the global financial crisis and recent “Arab Spring”, new emerging markets from different countries have entered the outsourcing field. South Africa in particular has even joined the BRIC countries as a viable location.

Western based service providers are already entering Africa through their investments in other countries like Morocco, Kenya, and Nigeria. This however is only the tip of the iceberg. Next year new countries like Ghana, Angola, Namibia, Tanzania, and Mozambique among others will see increases in the amount of foreign investment and growth of recruiting services.

Chinese and Indian investors are already aggressively penetrating the African market in various industries. Recruitment Process Outsourcing is poised to take off given the growth potential throughout the entire region. Labor costs in various countries throughout Africa offer more competitive rates than India and Philippines for traditional service center support of companies from The United States and European Union countries including United Kingdom.

Call centers have already sprung up in even the most surprising locations. Infrastructure and communication services unlike that of some developed countries is even more advanced in various locations. Manpower is abundant and eager to develop. Education at some universities is even accredited by the U.S. Department of Education just like in any American college.

As Africa enters the global arena of locations from which back-office RPO service delivery can be supported, the industry will see the competition heat up for best place to operate from. Africa – “the new kid on the block” is here!
Who Should Participate
RPO Executives, RPO Directors, RPO Managers, Service Center Leaders, Recruiters, Sourcers, Human Resource Managers, HR Directors, HR Executives, Call Center Managers, HR Management Consultants, Shared Services Managers, HR Analysts, HRO Leaders
What You Will Learn
1. Current state of RPO in Africa - who is already here and what services are the offering. 2. Benefits of RPO services via Africa versus traditional locations. 3. Predictions for RPO industry - 2012 and beyond.
Recommended Resources
Lessons Learned From Early HRO Service Providers
Human Resources Management
Staffing and Recruitment
HR Outsourcing
Core HR: Payroll for HR and HRIS
Legal and Compliance - Managing Employer Risk
Organizational Development
Performance Management
Workforce Planning and Analytics
Labor Relations
LR Trends
Predictive Modelling
HR Scorecards
HR Metrics Implementation
PM Metrics
Job Description
PM Retention
Legal Compliance
360 Feedback
High Performing Teams
Strategic HR
Measurement of Culture and Climate
Knowledge Management
Job Design/Telework
Employee Satisfaction/Engagement
Creativity and Innovation
Global Leadership
Career Management
Corporate Culture
Leadership Assessments
Board of Directors
Succession Planning
Leadership Training and Development
HR Leadership
Employment Discrimination
Contract Disputes
Employment Contracts and Non-Competes
Business and Finance
Training On Compliance
Legal Trends
Workers' Compensation
Benefits and Compensation Law
Workplace Regulations
Internet Related
Court Cases
International Legal Issues
HCM US Based
HCM Global
ERP - Enterprise Resources Planning
Model, Planning, Mgmt and Measurement
Model, Planning, Mgmt and Measurement
HCM Trends
Call Centers
Enterprise Learning
HRIS Benefits
Workforce Analytics - Strategic HCM
HCM and Integrated Financials
Shared Services
Full Service Outsourcing
Payroll Outsourcing
Software Hosting (only)
Call Center Outsourcing
HRO in a Global Organization
HRO and Change Management/Culture Issues
Evaluation of HRO Vendors
Vendor Marketplace
Proven Cost Savings
Cost Justification Techniques
Contract Negotiations
Business Process Outsourcing
HR Functions Available
Workforce Scheduling
Time and Attendance
Overall Trends
Issues Related to Off-shore Resource Use
Use of Off-shore Resources
Evaluation Methodologies
RFI/RFP Content and Structure
Other Contract Issues
Service Level Agreements
Screening, Assessment and Testing
Corporate Branding/Employer Branding
Reference Checking
Privacy and Security
ROI on Investment in Staffing Technology
Simulations and Work Samples
Expatriate Selection
Competency Modeling
Career Transitions and Outplacement
Labor Trends
Staffing Metrics
Recruitment Process Outsourcing
Staffing Technology
Affirmative Action/EEO/Diversity
Employment Contracts
Employment Applications
Job Analysis, Evaluation and Grading
Corporate Career Portal
Workforce Planning
Vendor Management Systems
Global Talent Management and Development F2000
Talent Management and Development (SME)
ATS - Applicant Tracking System - Applications/Resume/Profile/IVR
Salary Surveys
Job Requisitions
Job Descriptions
Internet and Job Tools / Courses
Online Media / Job Boards
Innovations in Testing
Test Validation
Knowledge and Skills Testing
Behavioral Based Testing
Cognitive Ability Testing
Personality Testing
Test Development
Technology Based Assessment Systems
Assessment Centers
Structured Interviews
Person-Job Fit
Situational Judgement
Automated Qualifications Screening
HR As Consultant
Small Business
Public Sector and Non-Profit
International and Global HR
The HR Practitioner
Structure and Organization
HR Audit
Foundations of HR
HR Administration
Professional Associations
Skills and Competencies
Future of Work
Present Trends
Compensation Trends
Outsourcing Benefits
Contract Workforce and Talent Exchange
Integrated Talent Management
Quality of Hire
Online Staffing and Sourcing
Developing Organizational Leadership Capabilities
HR in Canada
Canadian Masters In HR Strategy & Execution
HR Industries
Agriculture, Forestry, Fishing and Mining
Finance, Insurance and Real Estate
HR in Government
Health Services
Media & Entertainment
HR in Retail
Transportation and Public Utilities
Travel, Recreation and Leisure
Wholesale Trade
Community Groups
HR in India
Surveys Organization
Social Media
Job Fairs and Open Houses
Employee Referrals
Presented by
speaker spacer
Gregorio Cardenas
GForce HR

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Event Sponsors
GForce HR
GForceHR is a revolutionary new global recruiting process outsourcing (RPO) and human resources outsourcing (HRO) company. GForceHR is headquartered in Chicago, USA with services provided in: Kenya Nigeria Ghana South Africa Tunisia etc.
File List
Name Comment Rating
Image of Jim Patton Jim Patton
Self Employed
3 / 5
Good Presentation
Image of Lisa Stingone Lisa Stingone
Assurant Inc.
3 / 5
Good Presentation
Image of Louise Velarde Louise Velarde
KPMG International
5 / 5
Excellent Presentation

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