Performance Management: How Can Analytics help?

With the generational turnover of Boomers retiring, Gen X rising and Millennials filling in the gaps, it’s no surprise that companies are scrambling to prepare the leaders of tomorrow. As investments in performance management increase, so does the demand on human resources professionals to prove the impact. Human capital initiatives have traditionally been considered too difficult to quantify, let alone able to be improved through data-driven insights.

Advances in the field of human capital analytics have given HR professionals a new tool kit with which to approach performance management. Not only can HR use business data to calculate an ROI on soft skills, but statistical modeling and data analytics provide insights into performance management that make the initiative stronger and the spend smarter. This presentation will explore the work of thought leaders, including John Boudreau and Tom Davenport, who have unlocked HR’s ability to quantify investments in people.

Advanced analytics can help prepare tomorrow’s corporate leaders by showing where—and with whom—the investment is working and where it can be improved. A case study of performance management at VF Corporation will show participants how a leading organization applied key concepts in measurement and evaluation. VF Corporation launched a company wide performance management system as part of an overall initiative to build a culture of performance that would ultimately improve company performance. By conducting an in-depth study into their performance initiatives, VF’s HR executives were armed with powerful data to report successes to upper management and a plan for continuous improvement.
This session will show Performance Management professionals how they can execute a human capital measurement strategy that arms them with powerful data to report successes to upper management and a plan for continuous improvement. Participants will learn about the key concepts for human capital analytics: Stakeholder buy-in, Alignment, Getting to useful data, Segmentation, Isolation, and Optimization.

Practitioners and Managers in HR, Talent Development, and Learning

1. The latest trends and thought leadership in HR analytics mean that investments in developing leaders can be linked to the corporate bottom line 2. By using a robust, statistical methodology, analytics can suggest data-driven improvements for leadership development initiatives 3. Leading organizations are doing this work, including details from VF’s development of their performance management.

http://ceo.usc.edu/research_scientist/boudreau.html http://www.tomdavenport.com/ http://www.capanalytics.com/wp-content/uploads/2011/12/VF-Case-Study-Stage-One.pdf

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