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Maximizing Value with your WFM System

Maximizing Value with your WFM System
June 14, 2012 at 12:00 - 1:00 PM ET
Tom Pierce, Director(Axsium Group Inc)
Benjamin Law, Director(Axsium Group Inc)
Tolerance for retail technology projects that underperform is limited in today’s economy. A Workforce Management solution should contribute to the overall management of labor, but also directly align with the strategic goals of the business. This is paramount to securing on-going funding and commitment to the initiative. Unfortunately, many organizations fail to establish an infrastructure to do just that; align their WFM solution with the strategic goals of the organization. As a result, measuring success during and after the implementation is virtually impossible.

Organizations often lose focus of their long-term goals once a project begins deployment. Axsium helps our clients define future state processes within their unique business environment so that the organization is not only prepared to absorb and progress with changes the planned WFM solution will produce, but has also identify a tangible set of metrics that represent the key drivers to success for the business. These metrics set the parameters for measuring future success.

Listed are some common WFM strategic goals that organizations want built into their new WFM solution:
• Reducing labor costs;
• Strengthening legal and corporate policy compliance;
• Increasing productivity;
• Reducing absenteeism and turnover;
• Empowering managers and associates.

This webinar will explain how to translate your WFM business case and strategy into a comprehensive set of measures and actions that help you maximize the value of your WFM system. Participants will gain a firm understanding of how to set appropriate measures and track against them. This session will also demonstrate the tools and techniques that dozens of retailers have used to ensure their WFM initiative meets or exceeds their goals.
Who Should Participate
HR Managers/Executives Operations Managers/Executives Technology Managers/Executives
What You Will Learn
Participants will learn how to translate their WFM business case and strategy into a comprehensive set of measures and actions that will enable them to maximize the value of their WFM system.
Recommended Resources
Balanced Scorecard Whitepaper: Other Axsium Research: And, other research resources:
Workforce Management (Time & Attendance)
Workforce Planning and Analytics
HR Scorecards
HR Metrics Implementation
Strategic Decision Making
Presented by
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Tom Pierce
Axsium Group Inc

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Benjamin Law
Axsium Group Inc

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Event Sponsors
Axsium Group Inc
Axsium is the largest global workforce management consulting service firm. Our consultants and subject matter experts enable companies to quickly and effectively develop a workforce management strategy, select the most appropriate software solution,
File List
Name Comment Rating
Image of Shannon Wright Shannon Wright
Aerocare Holdings Inc
4 / 5
Very Good Presentation
Image of Lisa Hernandez Lisa Hernandez
PrimaCare Medical Centers
4 / 5
Very Good Presentation
4 / 5
Very Good Presentation
Image of Dalene Crowder Dalene Crowder
Verizon Telecom
4 / 5
Very Good Presentation
Image of Laura Wilson Laura Wilson
County Of Marin
4 / 5
Very Good Presentation
4 / 5
Very Good Presentation
Image of Kim Dillard Kim Dillard
Wilsonart International Inc
3 / 5
Good Presentation
Image of Linda Werts Linda Werts
5 / 5
Excellent Presentation
Image of Donald Sabathier Donald Sabathier
Sabathier & Associates
5 / 5
Excellent Presentation
Image of Annette Cassada Annette Cassada
Guilford County
4 / 5
Very Good Presentation
Image of Amy Olivares Amy Olivares
Blount International Inc
3 / 5
Good Presentation
Image of Scott Brown Scott Brown
Nice job! 4 / 5
Very Good Presentation
Image of Amor Castillo, CPP Amor Castillo, CPP
Linear Technology
Very good insight.... 4 / 5
Very Good Presentation

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