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Topic:
Managing Expectations & Goal Setting
Date:
December 13, 2012 at 3:00 - 4:00 PM ETPresenters:
Scott Lockhart, HR Consultant(Human Resource ROI, LLC)
Register for the Virtual Conference to obtain webcast schedule and registration access by clicking on the 'view event' button below.
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Description
Managing expectations in the workplace is crucial to the success of any organization, department, supervisor, or individual. One of the most common reasons for low employee morale or poor performance is the lack of communicating clear expectations. Discover when and how to communicate clear expectations and goals during the interview process to validate your candidate selection criteria. You will learn how to reinforce those expectations on their first day of employment and beyond. Understand the true meaning of performance management as it relates to your organization. Comprehend the importance of organizational, departmental, and individual goal alignment and integration within your organization or work team. Identify the various performance accountability measures within your organization or department to monitor individual or team performance. Use the SMI approach to set, monitor, and influence the overall performance management process. Recognize the performance monitoring process so you can better influence the potential outcomes by gaining commitment and understanding. The SMI approach will help you set achievable goals, performance measurement tools, and guidance. Find out how performance management can impact employee engagement and satisfaction. Master the art of setting SMART goals for you, your team and/or organization. Determine how to use the SMART goal approach for setting both professional and personal goals, along with career planning. Recognize the importance of goal alignment by using the SMART approach from the top down. Learn why employees must all be in alignment and what happens when goals are not understood, agreed upon, or managed properly. Discover how important communication is in the performance management process. |
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Who Should Participate
What You Will Learn
Recommended Resources
Goals! How to Get Everything You Want--Faster Than You Ever Thought Possible by Brian Tracy
Setting Goals (Pocket Mentor) by Harvard Business School Press Communities
Training and Development
Leadership Organizational Development Performance Management Motivation Job Description PM Retention Cascading Goals Career and Succession Planning Leadership Models Leadership Philosophies Corporate Culture Leading Others Leadership Training and Development Train Your Leaders Integrated Talent Management Quality of Hire |
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