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Labor Management Priorities for the Dining Industry

Labor Management Priorities for the Dining Industry
May 16, 2013 at 1:00 - 2:00 PM ET
The intense competition and consolidation in the dining industry has forced businesses to continually seek out greater efficiencies and improved yield. As such, effective labor management has become more important than ever for the food and beverage industry.

Management is faced with the daily challenges of increasing guest satisfaction while minimizing employee turnover, and improving the business’ bottom line. Labor management issues such as optimal employee scheduling, wage and hour compliance, and the administration of new legislation such as the Affordable Care Act has forced many organizations to seek out more comprehensive technology beyond the features of existing Point-of-Sale (POS) systems.

Additionally, with labor costs being the largest, variable operational expense for food and beverage organizations (as high as 40% - 50% of costs), management is challenged with ways to reduce labor cost spending while decreasing employee turnover and not jeopardizing customer satisfaction. A comprehensive workforce management solution equips management with tools to monitor real-time staffing information, analyze budget performance and control labor costs, all while continuing to focus on increasing customer satisfaction and profit margins.

Within this session we will highlight the importance of managing labor, increasing labor effectiveness, ways to ensure labor compliance and how to motivate employees in a food and beverage setting. We will discuss strategies for operating your workforce more efficiently and ways to increase overall productivity and profitability.

The goal of this session is also to outline the labor management challenges facing the food and beverage industry and the emerging need for organizations to adopt more sophisticated workforce management solutions in order to stay competitive and to operate more profitability.
Who Should Participate
  • Any HR/ Workforce Management professional
  • Operations Management
  • Executive Management
Extra Learning Material

All Registered members are also eligible for:

  1. A copy of the slides presented in this presentation. These are available before and after the presentation.
  2. A Real Media file of the presentation. This file can be downloaded to your iPod or MP3 player after the presentation.
  3. Access to more than 400 podcasts with HR Gurus and Industry Leaders (downloadable files available 24 hours after the live broadcast) as well as access to our blogs, polls, surveys, 25,000+ article library, Business Book Reviews and so much more!
Recommended Resources
Human Resources Management
Staffing and Recruitment
Workforce Management (Time & Attendance)
Core HR: Payroll for HR and HRIS
Legal and Compliance - Managing Employer Risk
Workforce Planning and Analytics
Labor Relations
Training On Compliance
Workforce Planning
What You Will Learn
In this session attendees will learn about:
  • The state of the food and beverage industry
  • Growing trends and challenges facing the industry
  • Workforce management solutions designed to alleviate these challenges
  • Discuss the future of the industry from a WFM perspective
Sponsored by
Synerion North America Inc.
Synerion North America Inc.
Synerion provides comprehensive workforce management (WFM) software solutions and services that enable organizations to effectively plan and manage employee performance and optimize business processes.
Presented by
speaker spacer
Robert Dunn
Synerion North America Inc.

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Who is Eligible

This webcast is available to all registered members for free. You are currently subscribed to as a Free Member.

Click the button to access this webcast. Archives, MP3 and PowerPoint slides

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Once you register for the webcasts, full login instructions will be sent to you 24 and 2 hours prior to going live. You must run the system test to ensure you can access the session.


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