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Knowledge Management: The Retrieval of Vanishing and Under-Utilized Knowledge Reserves

Topic:
Knowledge Management: The Retrieval of Vanishing and Under-Utilized Knowledge Reserves
Date:
January 10, 2013 at 12:00 - 1:00 PM ET
Presenters:
Deborah Waddill, President(Restek Consulting)
webcastImgVirtual
Description
Knowledge -- once you have it, how do you share it? Organizations often have an untapped resource, the knowledge resident in their workers. When workers enter the organization, they bring with them knowledge and skills they have acquired over time through their experiences, education, and concentrated effort. Some earned knowledge through education, others gained knowledge through on-the-job experiences and observation, and yet others increased knowledge through professional relationships with mentors or coaches. Assuming that there is a reasonable mission and hiring strategy that guides the organization, every worker in the organization has something they can contribute to the organization’s overall knowledge base. Nevertheless, these reserves often go un-noticed and under-utilized.

A thoughtfully designed knowledge management (KM) system makes use of these readily available and resident knowledge resources. The astute human resource (HR) executive endorses and promotes knowledge management both as a concept and a reality. Realizing the there are varying levels of knowledge; a knowledge management system must be thoughtfully and purposefully designed using best practices and studying best of breed. When the design of the KM system is explicit and informed, the organization can capture and make use of the available knowledge.

This session examines ways in which the hidden reservoir of knowledge within an organization can be discovered, developed, organized, and shared to the benefit of an organization. Practical aspects of knowledge management will be explored including what kinds of knowledge to gather and store as well as ways in which technology can facilitate the effort to support the knowledge management effort. Additionally, we will examine best practices steps toward managing the knowledge cycle and creating a knowledge management system. Finally, a case study example demonstrating the best-of-breed in the area of knowledge management will be provided.
Who Should Participate
Human Resource executives, managers, and other business professionals
What You Will Learn
Please join us as you will learn the following:
  • Identify what knowledge is
  • Define Knowledge Management
  • Analyze the relationship between organizational learning and knowledge management
  • Examine the knowledge management cycle. Identify technologies that can benefit knowledge management
  • Examine one case study demonstrating knowledge management best practices
  • Recommended Resources
    The e-HR Advantage: The Complete Handbook for Technology-Enabled Human Resources (2011) by Dr. Deborah Waddill and Dr. Michael Marquardt
    Communities
    Organizational Development
    Performance Management
    High Performing Teams
    Strategic HR
    Re-Engineering
    Organizational Diagnosis
    Mergers and Acquisitions
    Measurement of Culture and Climate
    Knowledge Management
    Job Design/Telework
    Employee Satisfaction/Engagement
    Diversity
    Decision Making
    Creativity and Innovation
    Skills/Competencies
    Communication Programs
    Change Management
    Career and Succession Planning
    Presented by
    spacer
    speaker spacer
    Deborah Waddill
    Restek Consulting

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    Event Sponsors
    Restek Consulting
    The e-HR Advantage: The Complete Handbook for Technology-Enabled Human Resources
    File List
    Feedback
    Name Comment Rating
    Image of Natasha Hogan Natasha Hogan
    Disney Worldwide Services, Inc.
    1 / 5
    Bad Presentation
    3 / 5
    Good Presentation
    Image of Doris Roussel Doris Roussel
    Canada Post Corporation
    3 / 5
    Good Presentation
    3 / 5
    Good Presentation
    3 / 5
    Good Presentation
    Image of John Utter John Utter
    Self Employed
    2 / 5
    Poor Presentation
    3 / 5
    Good Presentation
    4 / 5
    Very Good Presentation
    3 / 5
    Good Presentation
    Image of Angela Neilan Angela Neilan
    Looking for a Great NEW Company
    3 / 5
    Good Presentation
    Image of Juan Panta Juan Panta
    Call4Health
    5 / 5
    Excellent Presentation
    Image of Erin Duncan Erin Duncan
    Mayo Clinic
    1 / 5
    Bad Presentation
    Image of Chris Buthe Chris Buthe
    Lean Enterprise Development
    3 / 5
    Good Presentation
    Image of Kathy Maurer Kathy Maurer
    Iasis Molecular Sciences
    5 / 5
    Excellent Presentation
    Image of Ashley Nusairat Ashley Nusairat
    Development Dimensions International (DDI)
    4 / 5
    Very Good Presentation
    Image of Yu Shen Yu Shen
    PricewaterhouseCoopers LLP
    5 / 5
    Excellent Presentation
    Image of Ann Kuga Ann Kuga
    Panasonic Avionics Corporation
    4 / 5
    Very Good Presentation
    Image of Kate Herzog Kate Herzog
    ITT Technical Institute - Getzville
    4 / 5
    Very Good Presentation
    Image of Diane Clemens Diane Clemens
    Minneapolis Public Schools
    3 / 5
    Good Presentation
    Image of Judy Kelly Judy Kelly
    eLearning Global
    5 / 5
    Excellent Presentation
    Image of Leon Audain-Jacobs Leon Audain-Jacobs
    D's Audio Visual Solutions
    4 / 5
    Very Good Presentation
    Image of Nina Shamsi Nina Shamsi
    Unemployed
    5 / 5
    Excellent Presentation
    Image of Anna Malimon Anna Malimon
    RV Direct, Inc.
    4 / 5
    Very Good Presentation
    Image of Maka Williams Maka Williams
    Blue Ocean Consultancy (BOC)
    3 / 5
    Good Presentation
    I think this presentation would have been good for absolute beginners in the field but unfortunately there was nothing here that I felt I could use. But I think the speaker has a lot of experience and could provide a much meatier presentation. 3 / 5
    Good Presentation
    Little dry the presentation style was a bit dry (soft spoken monotone) but then again the topic is a very practical/logical one :-). 3 / 5
    Good Presentation
    Image of Katherine Edward Katherine Edward
    Self Employed
    Nice to see my former employer's technology highlighted in the presentation. 4 / 5
    Very Good Presentation
    Image of Daniel Johnson SPHR Daniel Johnson SPHR
    Azuradisc, inc.
    The speaker was a bit mundane in her verbal instructions - perhaps a bit more enthusiasm in her presentation would aid in maintaining interest and attention 5 / 5
    Excellent Presentation
    Image of Cheryle Lapsley Cheryle Lapsley
    Diamond Healthcare Corporation
    Very monotone and only seemed to read slides. 2 / 5
    Poor Presentation
    Image of Miriam Berger Miriam Berger
    A Hire Authority

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