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Engineering Total Value: Getting in Synch with “the Business”

Topic:
Engineering Total Value: Getting in Synch with “the Business”
Date:
September 20, 2012 at 11:00 - 12:00 PM ET
Presenters:
Laura Rexford, Manager, Client Loyalty(Skillsoft )
webcastImgVirtual
Description
Most modern processes have been improved through the application of technology with positive results – learning is no exception. In this session, we will review industry best practices, specific case study examples, and macro-level observations to illustrate how technology-enabled learning is playing a transformational role in the efficiency, effectiveness, and strategic outcomes yielded by the business process of learning.

Laura Rexford will discuss the gap between how “the business” defines value and compared to how L&D defines it so we all can better respond to statements like, “L&D needs to be more business-oriented.” During this session you will learn how to quickly begin capturing total value through:
•       Blending business value and Learning value propositions into a single framework to close the gap between “the Business” and L&D
•       Validating the framework with industry trends, research, and case study example
•       Defining technology-enabled learning’s transformational role in the total value equation
•       Providing a practical series of actions for capturing total value to move forward quickly

At the conclusion of the webinar, participants will have a straightforward framework for business process management of learning emphasizing core business value tenets – efficiency, effectiveness, and business outcomes. This suggested approach does not rewrite current training evaluation methodology, rather creates a clear roadmap for organizations struggling to put contemporary industry guidance, like Talent Development Reporting Principles (TDRp) and Phillips’ ROI, and traditional evaluation methods, like Kirkpatrick’s Four Levels, into a single working system.

This program will not cover specific Skillsoft solutions, rather will emphasize strategies for closing the gap between how the business defines value received from learning investments and how L&D has historically defined it. The session is encouraged for anyone seeking straightforward ideas drawn from nearly a decade of lessons learned from organizations across the globe that have successfully matured to manage learning as a business process and manage learning investments through data-driven decisions aligned to business strategy.
Who Should Participate
Any learning professional struggling to respond to statements like, "L&D needs to be more business-oriented."
What You Will Learn
• Introduced to a single framework to close the gap between “the Business” and L&D value propositions • Review industry trends, research, and case study examples to validate the framework • Define technology-enabled learning’s transformational role in the total value equation
Recommended Resources
"Running Training Like a Business" by David Van Adelsberg and Ed Trolley (1999) Talent Development Reporting Principles (www.tdrprinciples.org) "Measured Response" by David McCann, CFO Magazine, June 01 2011 "Show Me the Money: How to Determine ROI in People, Projects, and Programs: by Jack J Phillips PhD and Patricia Pulliam Phillips (Apr 28, 2007)
Communities
Training and Development
eLearning
Approaches and Systems (not software)
Corporate Learning
Outsourcing Training
Blended Learning
Content Development
Planning and Strategy
Technology Enabled Learning
Presented by
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Laura Rexford
Skillsoft

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Event Sponsors
Skillsoft
Skillsoft is a pioneer in the field of learning with a long history of innovation. We provide cloud based learning solutions for our customers worldwide, ranging from global enterprises, government, education, to mid-sized & small businesses.
File List
Feedback
Name Comment Rating
Image of Nancy Adams Nancy Adams
Triumph Packaging Group
4 / 5
Very Good Presentation
Image of Andrea Robinson Andrea Robinson
Wells Fargo & Company
5 / 5
Excellent Presentation
Image of Sabrina D'Amico Sabrina D'Amico
CHRISTUS Santa Rosa
5 / 5
Excellent Presentation
Image of Gwen Burbank Gwen Burbank
St. George's University
5 / 5
Excellent Presentation
3 / 5
Good Presentation
Image of Janet Batchelor Janet Batchelor
Wells Fargo & Company
4 / 5
Very Good Presentation
Image of Michael Lipman Michael Lipman
Standard Life investments
3 / 5
Good Presentation
Image of Dalene Crowder Dalene Crowder
Verizon Telecom
3 / 5
Good Presentation
Image of Jim Perry Jim Perry
Unemployed
5 / 5
Excellent Presentation
Image of Marian Buday Marian Buday
Videotron
4 / 5
Very Good Presentation
Image of Karen Wright Karen Wright
Closetmaid
3 / 5
Good Presentation
4 / 5
Very Good Presentation
Image of Éllia Ryan Éllia Ryan
The Potential Center
5 / 5
Excellent Presentation
Image of Melinda Wade Melinda Wade
Automobile Club of Missouri
3 / 5
Good Presentation
Image of Lisa Hodges Lisa Hodges
Self Employed
3 / 5
Good Presentation
Image of Nina Shamsi Nina Shamsi
Unemployed
5 / 5
Excellent Presentation
Image of Amy Rolak Amy Rolak
GFI Software
3 / 5
Good Presentation
I'm a big Laura Rexford fan. She was the former Skillsoft Rep for TSYS and she has a gifted way of delivering detailed information in a very straight forward way. 5 / 5
Excellent Presentation
In your practice do you meet CEO that don't want to invest in learning technologies telling that better learning is working experience or coaching or face to face training? How to deal with them? Should a learning consultant to give up the project of learning technology implementation or should he to try to make them change their mind? 5 / 5
Excellent Presentation

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