Engineering Total Value: Getting in Synch with “the Business”

Most modern processes have been improved through the application of technology with positive results – learning is no exception. In this session, we will review industry best practices, specific case study examples, and macro-level observations to illustrate how technology-enabled learning is playing a transformational role in the efficiency, effectiveness, and strategic outcomes yielded by the business process of learning.

Laura Rexford will discuss the gap between how “the business” defines value and compared to how L&D defines it so we all can better respond to statements like, “L&D needs to be more business-oriented.” During this session you will learn how to quickly begin capturing total value through:
•       Blending business value and Learning value propositions into a single framework to close the gap between “the Business” and L&D
•       Validating the framework with industry trends, research, and case study example
•       Defining technology-enabled learning’s transformational role in the total value equation
•       Providing a practical series of actions for capturing total value to move forward quickly

At the conclusion of the webinar, participants will have a straightforward framework for business process management of learning emphasizing core business value tenets – efficiency, effectiveness, and business outcomes. This suggested approach does not rewrite current training evaluation methodology, rather creates a clear roadmap for organizations struggling to put contemporary industry guidance, like Talent Development Reporting Principles (TDRp) and Phillips’ ROI, and traditional evaluation methods, like Kirkpatrick’s Four Levels, into a single working system.

This program will not cover specific Skillsoft solutions, rather will emphasize strategies for closing the gap between how the business defines value received from learning investments and how L&D has historically defined it. The session is encouraged for anyone seeking straightforward ideas drawn from nearly a decade of lessons learned from organizations across the globe that have successfully matured to manage learning as a business process and manage learning investments through data-driven decisions aligned to business strategy.

Any learning professional struggling to respond to statements like, "L&D needs to be more business-oriented."

• Introduced to a single framework to close the gap between “the Business” and L&D value propositions • Review industry trends, research, and case study examples to validate the framework • Define technology-enabled learning’s transformational role in the total value equation

"Running Training Like a Business" by David Van Adelsberg and Ed Trolley (1999) Talent Development Reporting Principles (www.tdrprinciples.org) "Measured Response" by David McCann, CFO Magazine, June 01 2011 "Show Me the Money: How to Determine ROI in People, Projects, and Programs: by Jack J Phillips PhD and Patricia Pulliam Phillips (Apr 28, 2007)

		Laura Rexford Skillsoft View Profile