Effective Competency Modeling & Reporting: How to author effective competency assessments

The idea of “competence” is a fundamental concept in many HR functions, such as hiring, training, coaching, and career development. Yet effective competency modeling and reporting is one of the most difficult processes for HR professionals to create and execute.

A previous HR.com webinar, "Effective Competency Modeling & Reporting: What you need to know to get started," covered the initial design decisions required to complete a successful competency modeling project. It also detailed the requirements for creating valid competency line items. Unfortunately, you can do everything right in identifying competencies and building accurate position models, yet still get nothing useful at the end.

The problem most organizations encounter occurs late in the project at the competency measurement step in the process. Even if the early project decisions have been correct, organizations frequently negate all their previous good work by creating competency assessments instruments that generate useless results.

This program explains how to use existing (and properly written) competency models to create an assessment that is valid, accurate, reliable, and verifiable. Topics include:

• The 5 requirements for a proper competency line item.
• The differences in measuring knowledge versus skills.
• The major assessment methods, and their pros and cons.
• Methods for validating assessment results.
• Example: Using the People-Capability Maturity Model to create a continuum-based assessment.

This program is presented by Ken Cooper, author of the foundational American Management Association book, Effective Competency Modeling & Reporting. An engaging and entertaining presenter, he has conducted over 2,500 in-person seminars and hundreds webinars and satellite TV broadcasts. Ken brings his extensive experience in consulting, training, and competency modeling and reporting to this program.

HR professionals ... who must drive performance improvement.

Training professionals ... who must create learning resources to address competency gaps.

Quality professionals ... who must have a process documenting employee “readiness to perform to standard” in order to achieve organizational certification.

All Registered HR.com members are also eligible for:

HR.com webinar recording: Effective Competency Modeling & Reporting: What you need to know to get started, with Ken Cooper

Book: Effective Competency Modeling & Reporting, by Ken Cooper

		Ken Cooper CooperComm, Inc. View Profile

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