Calibration in Performance and Succession: Value Add or Just Administration

For many organizations managing people is one of their hardest tasks, but there are more difficult things hiding right below the surface of that very same people management process. How do you accurate measure and compare employees? Apples to apples comparisons require a number of things, including that measurements use a consistent basis and that the ratings applied to employees are done similarly and fairly. How can it be assured that one employee that is rated as an outstanding performer is at the same level of another employee, managed by another manager, doing a different job that receives the same ranking?

To put it simply, if done in a vacuum, it is not possible.

So, the key is to not run processes in a vacuum and drive more consistent measurements and ratings through the use of calibration. By calibrating ratings, both potentially more “hard” ratings, such as a performance score based on goal achievement, and possibly more subjective opinions such as potential for future success, a common ground can be discovered where measurements are agreed upon and overall more accurate. In this session, the panel will discuss the calibration processes that can drive more successful performance and succession processes. Discussion topics will include defining where calibration is used in performance management and succession processes, key elements of those processes and change management that is required to drive from a non-calibrated state to one where each employee rating has been compared to peers and normalized. Technology that supports the calibration process will also be discussed to address how even well defined processes can fall short if there isn’t enough support or rigor supplied through the use of automation.

HR Professionals and Senior Management

1.How a calibration process can help provide more value out of your performance management and succession management process 2.Keys to set up your organization for success 3.Leveraging technology to drive the process

1.http://www.bersin.com/blog/post.aspx?id=b4c48afa-a724-4f41-bbf0-f384e9dde183 2.http://www.humanresourcesiq.com/talent-management/articles/calibration-the-hottest-new-trend-in-performance-m/

		Robert Mattson ADP, Inc. View Profile

		Jan Brockway ADP, Inc. View Profile