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Boosting the Performance of your RPO Services

Boosting the Performance of your RPO Services
January 17, 2013 at 11:00 - 12:00 PM ET
Assessment solutions help organizations streamline processes and help hire the most qualified candidates for all types of job roles. Predictive screening assessments ensure that only the best applicants proceed to the later stages of the hiring process and have direct positive impact on desired business outcomes. Now, RPO providers can implement a proven program which ensures typical service levels are met (time-to-fill, retention rates, candidate satisfaction) and desired business results are achieved (increased productivity, stronger sales results, reduced turnover, higher safety ratings) This can all be accomplished by adding the SHL RPO performance booster program to your recruitment services.

In this webinar, SHL's Jeff Holmen (VP Partners) and Lance Andrews (Manager Client Solutions) discuss how employee skills, behaviors & competencies have direct correlation to achieving various strategic business initiatives and then dovetailing proven job analysis & assessment processes into your RPO services. With constant pressure to reduce costs and improve productivity, finding the right candidates for key roles has never been more critical. Borderless markets and the power of the Internet have combined to create a surge in application numbers – including those from under- and over-qualified candidates. This expanded volume makes extra work for recruitment teams, while increasing the risk of sub-optimal hiring and less than desired performance. The more applicants, the greater the risk of poor hiring decisions. • Front-line roles are critical to business success, brand and customer service • Recruiters face huge numbers of applications, from suitable and unsuitable candidates • Social networks and online apps are deluging organizations with résumés for every position • Previous experience does not always make a good fit • Unsuitable candidates increase the likelihood of attrition

How does the RPO Performance Booster program from SHL help?

SHL assessments increase quality of hire by helping remove unsuitable candidates earlier in the process, while ensuring only applicants with the right skills and personalities progress to later stages of the hiring process. The result is a smaller pool of more suitable applicants.
SHL uses a number of proven tools which help organizations predict the likely performance of candidates for particular roles. Solutions can be tailored to specific roles, such as call center staff, retail assistants and supervisors using a best practice job analysis approach.

Not only will Jeff & Lance review the methodology for applying assessment programs to your RPO services, but they will also discuss live practical examples from several of their well known customers where desired business outcomes are being realized with positive effect.
Who Should Participate
Providers and users of RPO services
Extra Learning Material

All Registered members are also eligible for:

  1. A copy of the slides presented in this presentation. These are available before and after the presentation.
  2. A Real Media file of the presentation. This file can be downloaded to your iPod or MP3 player after the presentation.
  3. Access to more than 400 podcasts with HR Gurus and Industry Leaders (downloadable files available 24 hours after the live broadcast) as well as access to our blogs, polls, surveys, 25,000+ article library, Business Book Reviews and so much more!
Recommended Resources
Read the latest Business Outcomes study from SHL
Human Resources Management
Staffing and Recruitment
HR Outsourcing
Workforce Planning and Analytics
Leadership Assessments
Leadership Training and Development
Full Service Outsourcing
Call Center Outsourcing
HRO in a Global Organization
Overall Trends
Simulations and Work Samples
Competency Modeling
Staffing Metrics
Recruitment Process Outsourcing
Job Analysis, Evaluation and Grading
Quality of Hire
What You Will Learn
RPO providers can implement a proven program which ensures typical service levels are met (time-to-fill, retention rates, candidate satisfaction) and desired business results are achieved (increased productivity, stronger sales results, reduced turnover, higher safety ratings) This can all be accomplished by adding the SHL RPO performance booster program to your recruitment services.
Sponsored by
CEB’s SHL Talent Measurement Solutions
CEB’s SHL Talent Measurement Solutions
CEB’s SHL Talent Measurement is the leader in talent measurement solutions, driving better business results for clients through superior people intelligence and decisions. SHL was acquired in 2012 by CEB, the leading member-based advisory company.
Presented by
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Jeff Holmen
CEB’s SHL Talent Measurement Solutions

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Who is Eligible

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Name Comment Rating
Image of M Elizabeth Theodore M Elizabeth Theodore
ManpowerGroup Inc.
Great topic so so presentation. 2 / 5
Poor Presentation
Image of LeRoy Robbins LeRoy Robbins
TruStar Talent Corporation
3 / 5
Good Presentation
4 / 5
Very Good Presentation
5 / 5
Excellent Presentation
Image of Julie Bogue-Garza Julie Bogue-Garza
Premera Blue Cross
3 / 5
Good Presentation
Image of Miriam Berger Miriam Berger
A Hire Authority

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