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Many HR professionals have a general HR degree or certification with a broad knowledge of HR functionalities. The Institute for Human Resources (IHR) is the only institute that focuses on niche areas within Human Resources. A specialty certification increases your market value, adds impact to your work experience, furthers your knowledge, and recognizes you as an industry leader and/or expert in the field. The Institute for Human Resources (IHR), the certification and accreditation process arm of HR.com, has a program for you!
Sandy Chernoff, Soft Skills Consultant & Trainer(Soft Skills for Success)
This webcast will define Effective Listening, describe the interferences which prevent us from being good listeners, outline what is necessary to be an active listener and leave you with a summary of how that works.
The elements covered will include the following:
- Definition of Effective Listening
- 3 Modes of Listening
- Reasons for poor listening
- Roadblocks to listening
- Definition of Clear Communication
- 10 tools for Effective Llistening
- Effective listening: what does it look like?
- What Listening means
- Effective Listening Summary
By the end of the session the participants will have a clear picture of how to improve their listening skills so that they will be able to reduce the conflict in their lives, increase their performance levels, productivity, efficiency and creativity, and greatly enhance the happiness factor in every aspect of their lives….at work, at home, at play and in volunteer activities.
Further information about this topic can be found on my website under modules and in the blog section:
The Key Take Aways from this Session:
- Interferences and Roadblocks
- What Effective Listening Means (as opposed to poor listening)
- What Effective Listening Looks Like in Practice
Who Should Attend:
Anyone who wishes to enhance their ability to develop meaningful and long-lasting relationships in both their business and personal lives will benefit from this most important communication module.
Effective Communication is the key to successfully achieving all that we wish for in our lives, so the better we understand its complexities, the more likely we will be able to employ clearer communication strategies when engaging in conversations.
Sponsors for this event:
Are you becoming an industry expert? Each One Hour Webcast on HR.com is reviewed and can qualify for an Institute for Human Resources credit. The Institute for Human Resources Certification Program provides HR Professionals with an opportunity to specialize in one vertical or domain, making them an Industry Expert. Each of HR.com’s webcasts are reviewed and evaluated against the verticals/domains criteria, and one credit hour can be applied to the appropriate vertical or domain. For more information regarding the IHR Certification Program, please click here or visit: http://www.hr.com/en/ihr_certifications/
Did you know that each one-hour webcast is submitted to qualify for HR Certification Institute recertification credits? The archive of the webcast also qualifies recertification credits, for one (in some cases two) year(s) after the original broadcast. You can get your PHR, SPHR, GPHR and credits all without ever leaving your desk. We know how busy today's successful HR professionals are, which is why we're committed to delivering the best education to you in an easy and entertaining format. For more information about certification or recertification, please visit the HR Certification Institute homepage at www.hrci.org "The use of this seal is not an endorsement by HR Certification Institute of the quality of the program. It means that this program has met HR Certification Institute’s criteria to be pre-approved for recertification credit."