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Next-Generation Outplacement Leader RiseSmart Affirms Lifetime Customer Service Value With Updates


By: 
Date: October 24 2012

SAN JOSE, Calif. (Oct. 24, 2012) – RiseSmart, the leader in next-generation outplacement services, announced that it has extended additional services to assist in the future job search and career development endeavors of participants who have completed its flagship outplacement program, Transition Concierge – typically by finding a new job. Participants can use the alumni services free of charge, year after year.

As part of the RiseSmart Alumni Program, each interested participant can connect with a Transition Specialist for an Annual Career Strategy call including coaching on their career plan and a critique of their updated resume.  This added service ensures that Transition Concierge participants have a partner for life in the pursuit of their ultimate career goals.

“Providing top-notch customer service is of utmost importance to RiseSmart,” said Sanjay Sathe, founder and CEO of RiseSmart. “With this expansion of services for those who have completed the program, employers investing in our outplacement solution can be confident that their employees receive valuable services throughout their careers. Skills refresher courses, advice on career moves, and keeping abreast of potential opportunities are among the services we stand by, and our 100-percent customer retention rate is proof that they work.”

The RiseSmart Alumni Program already offers a number of services through the cloud-based outplacement solution, Transition Concierge. Alumni participants can conveniently keep in one place job search information, such as job leads, employer contacts and notes on communications with hiring managers. With access to the portal, participants also have at their disposal items such as recorded webinars, relevant job search articles and blog posts providing tips on conducting an efficient job search and having a long, successful career. Additional services available to RiseSmart alumni include:

•       My Profile – Jobseekers can update their information, such as work experience, education and job preferences to reflect their most recent achievements.
•       My Jobs – Utilizing industry keywords identified in the initial outplacement program, participants can conduct detailed searches to identify potential positions and secure new job leads. RiseSmart’s proprietary technology allows participants to seamlessly identify the leads that best fit their skills and expertise.
•       My Connections – Using social media sites, Transition Concierge helps clients capitalize on their relationships with people at designated companies and in specified jobs.
•       Smart Pages – Participants can utilize this interactive guide to RiseSmart’s job search methodology in order to fine-tune their searches to become as efficient as possible.

“A professional should never stop networking and always remember to keep an eye out for new job opportunities,” said Sathe. “Even after landing a job, it’s important to stay aware of potential openings that may help you reach your ultimate career goals. By extending these additional services, we’re helping Transition Concierge alumni do just that.”

RiseSmart’s improved Alumni Program is available to all past Transition Concierge participants. For more information, contact sales@risesmart.com.

About RiseSmart

RiseSmart is the leading provider of next-generation outplacement solutions. The company leverages a cloud-based technology platform, proven methodologies, and one-on-one support to help employers with their workforce strategy, and displaced employees with their career strategy. RiseSmart drives significant ROI to organizations by offering affordable pricing while reducing unemployment insurance taxes and severance costs. RiseSmart has received a wide range of awards and recognition from organizations including Gartner Inc., the Golden Bridge Awards, LAROCQUE, the Momentum Index, Red Herring, the San Francisco Business Times, SiliconIndia, the Silicon Valley/San Jose Business Journal, the Stevie Awards and TiE. For more information, visit http://www.RiseSmart.com.
SAN JOSE, Calif. (Oct. 24, 2012) – RiseSmart, the leader in next-generation outplacement services, announced that it has extended additional services to assist in the future job search and career development endeavors of participants who have completed its flagship outplacement program, Transition Concierge – typically by finding a new job. Participants can use the alumni services free of charge, year after year.

As part of the RiseSmart Alumni Program, each interested participant can connect with a Transition Specialist for an Annual Career Strategy call including coaching on their career plan and a critique of their updated resume.  This added service ensures that Transition Concierge participants have a partner for life in the pursuit of their ultimate career goals.

“Providing top-notch customer service is of utmost importance to RiseSmart,” said Sanjay Sathe, founder and CEO of RiseSmart. “With this expansion of services for those who have completed the program, employers investing in our outplacement solution can be confident that their employees receive valuable services throughout their careers. Skills refresher courses, advice on career moves, and keeping abreast of potential opportunities are among the services we stand by, and our 100-percent customer retention rate is proof that they work.”

The RiseSmart Alumni Program already offers a number of services through the cloud-based outplacement solution, Transition Concierge. Alumni participants can conveniently keep in one place job search information, such as job leads, employer contacts and notes on communications with hiring managers. With access to the portal, participants also have at their disposal items such as recorded webinars, relevant job search articles and blog posts providing tips on conducting an efficient job search and having a long, successful career. Additional services available to RiseSmart alumni include:

•       My Profile – Jobseekers can update their information, such as work experience, education and job preferences to reflect their most recent achievements.
•       My Jobs – Utilizing industry keywords identified in the initial outplacement program, participants can conduct detailed searches to identify potential positions and secure new job leads. RiseSmart’s proprietary technology allows participants to seamlessly identify the leads that best fit their skills and expertise.
•       My Connections – Using social media sites, Transition Concierge helps clients capitalize on their relationships with people at designated companies and in specified jobs.
•       Smart Pages – Participants can utilize this interactive guide to RiseSmart’s job search methodology in order to fine-tune their searches to become as efficient as possible.

“A professional should never stop networking and always remember to keep an eye out for new job opportunities,” said Sathe. “Even after landing a job, it’s important to stay aware of potential openings that may help you reach your ultimate career goals. By extending these additional services, we’re helping Transition Concierge alumni do just that.”

RiseSmart’s improved Alumni Program is available to all past Transition Concierge participants. For more information, contact sales@risesmart.com.

About RiseSmart

RiseSmart is the leading provider of next-generation outplacement solutions. The company leverages a cloud-based technology platform, proven methodologies, and one-on-one support to help employers with their workforce strategy, and displaced employees with their career strategy. RiseSmart drives significant ROI to organizations by offering affordable pricing while reducing unemployment insurance taxes and severance costs. RiseSmart has received a wide range of awards and recognition from organizations including Gartner Inc., the Golden Bridge Awards, LAROCQUE, the Momentum Index, Red Herring, the San Francisco Business Times, SiliconIndia, the Silicon Valley/San Jose Business Journal, the Stevie Awards and TiE. For more information, visit http://www.RiseSmart.com.