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Managers also were asked, "When you receive a resume electronically from a job candidate, how common is it for that resume to be accompanied by a letter of introduction or cover letter?" Their responses:
"Although the job application process has increasingly moved online, the importance of a cover letter shouldn't be underestimated," said Robert Hosking, executive director of OfficeTeam. "It often is the first opportunity to make a positive impression on hiring managers. It's also a chance to provide context for your resume, expand on key accomplishments and explain reasons for employment gaps or career changes."