A Human Capital Lesson from the Hospitality Industry     I was having lunch with a friend of mine today who has been an executive at a major hotel chain for over 25 years. We talked about our daughters´ soccer teams and the new... more...

I was speaking with a good friend recently; we met when I was working for a large telecom company. I was speaking with a good friend recently; we met when I was working for a large telecom company.  I left that company, resigning after a mater... more...

Productively managing your time is critical in a 24/7, always on-anytime-anywhere world that is forever cycling between upgrading and downsizing (or, at least, reorganizing), or when there's serious blurring if not fading of the boundary between your... more...

Over the past month I have been interviewed twice by students from what is considered to be one of the leading business schools in the world.  The topic?  Ethics, corporate responsibility and particularly environmental sustainability. ... more...

After the Raine v. City of Burbank decision earlier this year, Employers´ are creating a weather system that will create a storm that could produce massive flood of claims, unless they accommodate the levees to avoid a break. Recently, I med... more...

I love my job as a sociologist and cultural anthropologist. The challenge for me is to dig beyond an organization´s conflicts and the dysfunction, into the rules, measures, structures, goals and all the variables that go into making a mini-soci... more...

The results of our Employee Performance Management Survey are in. In total, approximately 1,030 individual responses were captured. According to the results, 70% of responding organizations feel that the value provided by their organization´s... more...

It�s well-known that most of us and also including most companies identify ourselves by what we do, where we are and sometimes how we go about doing it, hence the I (you, the company - and including the view your customer has of himself/herself), Den... more...

This long weekend, I was reminded of the power of a pause. It's a chance to reflect and allow new ideas and insights to enter our conscious mind. I work regularly with executives to insert pauses more frequently into their conversations and presentat... more...

What We Should Have Learned in College   I found this gem in the archives of Guy Kawasaki´s (of Apple fame) blog. At first glance, the title and content would appear to be directed at the college student, but if you reflect on his comm... more...