Recognize This! – Leaders must lead – especially in setting the tone and tenor of your organization’s culture.
Out of everything I read on a daily basis, interviews with CEOs tend to be among my favorites. Case-in-point: this recent SmartBrief interview with John Taft, CEO of RBC Wealth Management, in which he focused solely on the importance of executives leading the culture of their companies:
In fact, Mr. Taft lays the blame at the feet of failed culture for many of the problems in financial institutions today:
This is precisely why our number 1 tenet of strategic recognition as outlined in our book Winning with a Culture of Recognition is “the tempo starts at the top.” Without senior leadership support, guidance and demonstration of desired behaviors and actions, no employee recognition program can move beyond being a “program” to becoming the basis of your culture.
Or, as Chris Edmonds of the Ken Blanchard Cos. said in a recent SmartBlog post:
Who is in charge of the culture of your organization?