Recognize This! – Some managers need more development, training and tools to help them become the “good” boss their employees need.
If you’re interested in management, improving your management skills or the like, I strongly encourage you to add Wally Bock to your daily reading list. Among others, Wally’s 3-Star Leadership blog is on my daily list. I particularly enjoy round-up posts in which he lists and summarizes several articles or insights from the media and other bloggers.
I see three legitimate choices for HR in such situations:
1. Keep the current bad managers and try to work around them
2. Replace the bad bosses with those proven to have good managerial skills.
3. Work to develop and train “bad” bosses into “good” ones.
The first two options are straightforward enough. The third option gets a bit sticky. I think we can all agree some people in management are the result of the “Peter Principle.” They may have been strong individual contributors, but cannot (or don’t want to) manage others. With these people, the kindest and most effective approach is to have an honest conversation around what they want to do in their careers and ensure they have a path to career advancement outside of management.
Others have the potential to be good managers, but never received the necessary training to help them develop and appropriately use this entirely different skill set. In this situation, it’s up to HR to ensure these people are appropriately developed into the good managers they can be. I’m encouraged by this news that HR globally plans to invest more in HR technology in the coming year, with some focus on training tools and the like.
Additional investment in strategic, social recognition tools are also effective as they remove the manager as the “single point of failure” in providing the frequent, timely and specific feedback all employees need to know they are on the right track and what they do every day is appreciated and valuable to success of the organization.
What are your recommendations for improving “bad” managers?