It matters little what you say your values are if you tolerate an entirely different set of behaviors and values in the daily work and decision making of employees at any level. That’s why it’s critical to make your stated values real and actionable.
That means when people violate those values, actions – up to and including firing – are taken. Equally, when people demonstrate behaviors in line with those values, they are consistently recognized and rewarded for doing so. This makes the values real, living and true guiding factors in the culture and daily decision making in your organization.
Which values does your organization live by – stated or tolerated? Or are they one and the same?