One client of ours tells the story of their rapid growth through multiple acquisitions in a very short period of time. As a consequence, they developed a “culture of cultures.” You could walk into a meeting and plainly see each person evaluating the other attendees, “She’s one of us. He’s one of them. I’ll go sit with her.”
To overcome that “culture of cultures,” Symantec decided to create a new culture of recognition, centered on a new set of core values meaningful to all of the employees. Within 9 months, Symantec saw a dramatic turn-around in how people thought about their colleagues – along with a 16% increase in employee engagement.