4 Facets of Management
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by Eddy Parham, OD Guy
Recently while discussing the topic of Management, I remembered Blanchard’s model I had learned many years ago (flashbacks to my undergrad studies) that management really all boils down to four basic tasks – Planning, Organizing, Motivating, and Controlling. Now we can argue whether or not leadership and management are the same, different, or some combination thereof and maybe I’ll take time in an upcoming article to give my thoughts on the subject. But for now, I want to stick to the things that a person who manages something – whether people or processes – must accomplish in order to be successful.
These tasks are cyclical and interdependent on all of the others and therefore can happen in multiple orders. All of that said there is no hierarchical structure to the list.
This task involves setting goals and objectives. Each goal set should be linked to the overall organizational goals and be written in SMART format, since this format has the highest probability of success. Besides setting goals and objectives, management must determine the best route to accomplish the goals. This involves things such as what order to accomplish the goals, who has the skills necessary to accomplish what goals, et cetera.
This is about bringing together the resources necessary to accomplish what you’ve planned to accomplish. Everything from capital to equipment needs to be considered if here. Don’t forget your people either. When you’re organizing the project or the people make sure that you’ve arranged for the needed resources to make you (and the group) successful.
Ah, the manager as a cheerleader. You can write the SMARTest goals in the world and have the resources of Solomon, but if either you aren’t motivated or you don’t or can’t motivate your people, then you are in for a rough go of it. With only 31% of the world’s workforce engaged (Blessing White, 2011), there is a lot of opportunity for motivation!
This does not refer to the domineering type but rather refers to comparing actual results against the goals you previously set. Once the results are analyzed, adjustments can be made based on performance and not some swag method.
Like I said earlier, there is no hierarchical structure even though at first glance it may appear that way. For instance when in the planning phase, you may quickly realize that you’ll have to really motivate the troops before you even try to organize them in an attempt to achieve a goal. So there you have it – the 4 facets of management. Oh, if it were only that simple.