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Some Early Findings from the New Contingent Workforce Management Study

Posted by Dwyer, Christopher at Monday, 04/09/2012 2:25 pm
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We’re less than a month away from the publication of my latest Contingent Workforce Management research study and already I have some interesting early findings to share with you all.The first item that jumps out from this newest study is the fact that nearly 26% of the average company’s workforce is considered contingent in some sense; this figure is a touch over 2% higher than last year and proves that organizations across the globe are continuing to rely upon temporary labor to support their overall business objectives.

Those familiar with Aberdeen research are aware of our Maturity Class Framework, which we utilize to identify the top-performing organizations within our respondent pool and unveil the various strategies, solutions and approaches leveraged by these companies (the Best-in-Class) to achieve such a superior level of performance. While the full details of Best-in-Class contingent workforce management won’t be revealed until May 1, here are some early nuggets to think about:

•VMS (89%) and MSP (86%) remain the prominent solutions leveraged by Best-in-Class organizations to support and enhance management of all aspects of the modern contingent workforce umbrella
•76% of Best-in-Class organizations institute proper on- and offboarding of all contingent workers, and;
•81% of top-performing organizations have the ability to drill-down into their contingent workforce management data for custom analysis.
The bullets above revolve around some “next-generation” notions of modern contingent workforce management, such as continued reliance on outsourcing (via MSP), automation of key processes (via VMS), adding in human capital management flavors (onboarding, offboarding, etc.) and analytics. Stay tuned for more findings as April continues.

(Quick note: If you haven’t already participated in the new survey, please do so. All participants will receive a complimentary copy of the final report upon publication after May 1).


Christopher Dwyer
Senior Research Analyst
Global Supply Management

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