Merced Systems, Inc.
333 Twin Dolphin Drive #500
94065 Redwood Shores
Merced Performance Suite
Merced Performance Suite is an advanced frontline performance management application designed to turn sales operations and service operations into higher performing, data-driven organizations. By integrating data from disparate sources, providing personalized dashboards to every employee, and, delivering advanced reports and frontline...
Merced Incentive Compensation Management
Merced Incentive Compensation Management provides the end-to-end ability to create, manage and distribute all aspects of a commissions program. Automating the process of commission, bonus, and incentive administration in support of any type of variable pay strategy, Merced Incentive Compensation Management offers organizations greater...
Merced Intelligence is a suite of innovative analytic applications which enable executives, managers and analysts to uncover data-driven insights and perform root cause analytics across the customer acquisition and retention lifecycle. Merced Intelligence applications are built expressly for sales and service functions, with prebuilt...
Coaching is a highly strategic way to improve performance. Too often, however, coaching is not delivered effectively and can result in misaligned goals, variable performance, and low employee motivation. PowerCoach enhances the effectiveness of coaching delivery and helps improve operational performance. It is a hosted, web-based...
Contact Center Express
Contact Center Express is an application designed for companies interested in leveraging a performance management solution in their contact centers quickly and at a low cost. Contact Center Express contains the most impactful core elements of a performance management system, including personalized goals and KPIs for every employee in the...