| Checkpoint 360 |
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| Product Manager | Nihar Ghosh |
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Assessment Overview
The CheckPoint 360°™ is an employee assessment test for leaders and used primarily to evaluate the leadership skills and effectiveness of your managers and leaders. This assessment compiles a feedback system from direct reports, peers, supervisors, and even customers, with a personalized program for developing specific leadership skills based on that feedback. The reports explain how to improve training, management techniques, and communication for greater success. Purpose The CheckPoint 360°™ is a 360 degree leadership assessment test used to help managers identify and prioritize their own development opportunities and leadership skills. It is also used to surface management issues that could lead to low employee productivity, morale, satisfaction, and turnover. Measures -Communication -Leadership -Adaptability -Relationships -Task Management -Production -Development of Others -Personal Development -360 Feedback System -360 Performance Feedback -360 Leadership Assessment Types & Uses of Reports Multi-rater Feedback System Report Useful to the manager and the manager's superiors. Describes the manager's skills and competencies Comparison Report Useful to the manager and the manager's superiors. Provides a means of measuring a participant's progress in developing leadership qualities and management skills. Organizational Management Analysis™ Useful to the organizational leaders. Provides a summary of all individual reports. www.profilesinternational.com/product_checkpoint360.aspx |
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| Customer Service Profile |
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| Product Manager | Nihar Ghosh |
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Assessment Overview
In today’s business world, it can be difficult to select employees with the correct behavioral characteristics for customer service jobs. The Customer Service Profile™ is a customer service assessment that measures how well a person fits specific customer service jobs in your organization. This employee assessment is based on various characteristics identified through Profiles International’s carefully compiled research. It includes a customer service skills test and customer representative test. There are also vertical specialty versions available in hospitality, healthcare, financial services and retail. Purpose The Customer Service Profile™ is used primarily in the customer service selection process, which includes selecting, on-boarding and managing customer service employees. Measures -Individual's Customer Service Perspective -Individual's Behavioral Characteristics -Individual's Proficiencies -Service Skills www.profilesinternational.com/product_csp.aspx |
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| Employee Background Checks |
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| Product Manager | Nihar Ghosh |
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Assessment Overview
Profiles Employee Background Checks are a comprehensive pre-employment screening program that includes criminal history, credit reports, education verification, employment history verification and more. They are designed to work in tandem with the Profiles Step One Survey II® in order to provide you with a thorough background check for your employees. Purpose The Profiles Employee Background Checks are used to recognize an employee’s likeliness for theft, fraud and substance abuse problems, and prevent loss of confidential information, trade secrets and company data. Types of Background Checks -Consumer Credit Reports -Criminal History Record -Driver's History Report (DMV) -Education Verification -Foreign Nationals Terrorist Sanctions Search -Employment History Verification -Identity Verification Search -Incarceration Records Search -Military Service Verification -Cursory Nationwide Criminal Index Database Search (CNID) www.profilesinternational.com/product_ebc.aspx |
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| Profiles Managerial Fit |
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| Product Manager | Nihar Ghosh |
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Assessment Overview
Profiles Managerial Fit™ is a manager assessment test which measures critical workplace compatibility factors between managers (executive, director, supervisor, team leader, etc.) and their employee(s) to determine managerial fit. Understanding the dynamics of the supervisor-subordinate relationship helps the manager work more effectively with each employee by recognizing where their perspectives are similar and where they differ. With this increased understanding, managers can easily identify areas they need to develop, go through appropriate manager training, and strive towards becoming a competent manager. Purpose Profiles Managerial Fit™ is used to provide insight into specific managerial compatibility between managers and their direct reports. It also provides specific steps to increase manager and employee productivity to endorse better workplace compatibility. Measures -Self-assurance -Self-reliance -Conformity -Optimism -Decisiveness -Objectivity -Approach to learning www.profilesinternational.com/products/Profiles-Managerial-Fit.aspx |
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| Profiles Performance Indicator |
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| Product Manager | Nihar Ghosh |
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Assessment Overview
Profiles Performance Indicator™ is a DISC personality style employee performance assessment test. The employee performance report this test provides can be used to manage employee performance in order to make every employee more valuable and productive. The reports help you understand how an individual can be understood, motivated and managed so that you can improve job performance. The Profiles Performance Indicator™ also provides recommendations for improving employee performance. Recommendations include: how to respond to job-related stress, frustration and conflict; how to stimulate employee motivation; how to conduct effective performance appraisal; and how to determine whether the employee is internally motivated or will need external stimulation. Purpose The Profiles Performance Indicator is used to understand employees’ behavioral characteristics and to use this knowledge to increase performance of employees. Measures -Productivity -Quality of Work -Initiative -Teamwork -Problem Solving -Response to Stress and Conflict -Employee Performance Development www.profilesinternational.com/product_ppi.aspx |
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| Profiles Sales Assessment |
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| Product Manager | Nihar Ghosh |
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Assessment Overview
Profiles Sales Assessment™ measures how well a person fits specific sales jobs in your organization so that you can optimize sales performance. It is used primarily for selecting, on-boarding and managing sales people and account managers. The "job modeling" feature is unique, and can be customized by company, sales position, department, manager, geography, or any combination of these factors. The sales assessment enables you to evaluate an individual based on the qualities required to perform successfully. The data is based on your top-performing sales people in a specific sales job in your organization. This sales assessment also predicts on-the-job performance in seven critical sales behaviors: prospecting, call reluctance, closing the sale, self-starting, working with a team, building and maintaining relationships, and compensation preference. Purpose The Profiles Sales Assessment™ is used for selecting sales people, and motivating sales people in order to maximize and increase sales performance. Measures -Key qualities that make successful salespeople: -20 Performance Indicators -Seven Critical Sales Behaviors -Sales Evaluation -Sales Aptitude test www.profilesinternational.com/products/Profiles-Sales-Assessment.aspx |
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| Profiles Skills Tests |
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| Product Manager | Nihar Ghosh |
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Assessment Overview
Profiles Skills Tests™ include a comprehensive list of skill tests to measure essential pre-employment skills and knowledge. Our technologies use performance-based testing to ensure accurate, reliable measurement of the knowledge, skills, and abilities of a person. The tests utilize popular software products including: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, basic computer skills, data entry skills and many more. Profiles International offers over 1,500 customizable employee skills tests in six languages. Purpose Profiles Skills Tests™ are pre-employment skills assessment tests that help employers identify an employee’s individual capabilities. The skills tests include, but are not limited to, assessment of computer skills, basic job skills, legal skills, medical skills and retail skills. Types of Tests Available -Microsoft Word, Excel, PowerPoint -Software Skills -Language Skills -Clerical Skills -Call Center Skills -Accounting and Finance -Medical and Nursing -Legal -Industrial -Computer Literacy -Retail Sales -Food Services -Information Technology -Many More www.profilesinternational.com/products/Profiles-Skills-Tests.aspx |
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| ProfileXT |
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| Product Manager | Nihar Ghosh |
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Assessment Overview
The ProfileXT® is a multi-purpose, “Total Person” employee assessment used for selection, development, training, managing, and succession planning. This employee assessment measures how well an individual fits specific jobs in your organization, and the results can be used during the pre-employment training or succession planning stages. The ProfileXT® is also customizable, and peak job performance models can be developed by company, position, manager or geography. Purpose The ProfileXT® is used as a pre-hire tool to find the best matched candidate for a particular job. It is also used to develop job descriptions and job performance models. ProfileXT® reports help your manager interview and select people who have the highest probability of being successful in a role, and provide practical recommendations for coaching them to maximum performance. Measures -20 Performance Indicators -Thinking and Reasoning -Behavioral Traits -Interests -Aptitude Test www.profilesinternational.com/products/profilext.aspx |
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| Step One Survey |
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| Product Manager | Nihar Ghosh |
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| Product Description |
Assessment Overview
Step One Survey II® is a brief pre-employment assessment that measures an individual's basic work-related values. Work-related values that we closely examine in our Step One Survey II® include: employee background, employment history, integrity, personal reliability, and work ethic. This pre-employment assessment is used primarily as a screening tool early in the candidate selection process. Purpose This assessment helps organizations reduce hiring risk in a quick and cost effective manner by evaluating various work-related values including, but not limited to, personal integrity, reliability, and work ethic. Measures -Personal Integrity -Propensity for Substance Abuse -Reliability -Work Ethic -Attitudes toward theft -Employee Background -Employee History www.profilesinternational.com/product_sosii.aspx |
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| Workplace Engagement Survey |
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| Product Manager | Nihar Ghosh |
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| Product Description |
Assessment Overview
Workplace Engagement Survey™ measures workplace compatibility, or the degree to which your employees connect with their work and feel committed to the organization and its goals. This engagement assessment gives you and your management teams a detailed view of what influences employee engagement, and how your employees compare statistically to the overall working population. In addition, it measures "satisfaction with employment" and "satisfaction with management" across your entire organization, and gives specific recommendations for organizational improvement. Purpose The Workplace Engagement Survey™ is used to help companies and organizations improve their workforce performance by understanding employee engagement. Measures -Levels of employee engagement -Compares your company's level of engagement with the national average -Satisfaction with employment -Satisfaction with manager www.profilesinternational.com/products/Workplace-Engagement-Survey.aspx |
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| Profiles Assessment Center |
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| Product Manager | Nihar Ghosh |
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Effectively Manage Assessments
The Profiles Assessment Center is Profiles International's state-of-the-art assessment delivery system. It helps our clients effectively manage their assessments processes, schedule and deliver assessments to candidates, and fully utilize assessment information for maximum results. 3 aspects of a successful assessment solution: 1. The assessment instrument. It must be valid, reliable, and suitable for the goals you are trying to achieve. 2. The assessment delivery system. It must be easy to use for both your candidates and users in your organization. 3. Support from assessment experts. This ensures that you receive the training to use assessments correctly and realize the full utility of assessments in your organization. Our Assessment Delivery System gives you: Ease of use. This improves tool and process adoption in your organization. If a system is inconvenient or cumbersome, hiring managers will find ways to work around it or eliminate it from the process. A positive candidate experience. A bad candidate experience often results in good candidates not completing the assessment and a negative impression of your organization. Conversely, a good experience positions your organization as one that cares about people and goes the extra mile to select the very best. This elevates your perception as an employer of choice. Solid reporting and analytics. This better enables you to understand what makes your people successful to make better personnel decisions and maximize the return on your investment in an assessment process. Why the Profiles Assessment Center is superior: You get powerful reporting and analytics. Our interactive dashboard (usage, volume, performance models, searches) enables better measurement (accountability) and tracking and ROI (APR) calculations. Access to our Resource Center The Resource Center is packed with useful information and tools to realize the full potential of your assessment process and help you stay current on the latest research. Configurable to your specific organization Hierarchies, approvals, permissions, roles,and branding are completely configurable and customized for your organization. http://www.profilesinternational.com/products/profiles-assessment-center.aspx |
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