Archived Webcasts and Podcasts
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Topic: |
Emera Increases Engagement Scores by 10 Points: how actions speak louder than words |
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Date: |
April 20, 2007 at 1:00 - 2:00 PM ET |
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| Description |
| One of the biggest challenges around the employee survey process is that employees often don’t see action taken on their input. When employees don’t feel their voices are being heard, they lose trust in their organization’s leadership, and in the survey process, leading to a decrease in engagement. Emera, a large energy and services company with more than 2,000 employees, took action on employee survey feedback, and communicated that action across their enterprise, clearly linking action to employee input, resulting in an increase in engagement scores. Emera also noted that customer satisfaction increased with the rise in engagement. And with the increases in customer satisfaction and employee engagement came an increase in Emera’s shareholder value. Join Janice Sutton, HR Program Coordinator at Emera, and John Wickett, Senior Consultant at ClearPicture Corporation, to learn how actions build trust, re-engaging employees by showing them how they contribute to their organization’s growth. This webinar will provide some best practices around engagement survey design, action plan development, implementation, and good communication for improved bottom lines and increased shareholder value. |
| Who Should Participate |
| Any HR professional responsible for employee engagement programs
VP HR, COO, CEO to learn how actions can improve shareholder value
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| Extra Learning Material |
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| Recommended Resources |
| For those of you interested in related materials, HR.Com webcasts and articles with a similar focus can be located on the HR.com site by using the search function. |
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| What You Will Learn |
| Best Practices around survey design
Best Practices for taking action
Best Practices for communicating actions throughout the enterprise
The multiple survey approach for higher-quality feedback and action planning
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| Sponsored by |
| Sponsored by |
With over a decade of experience helping organizations get to know their people, ClearPicture is a premier provider of feedback management solutions that turn information into action, helping clients make better decisions for best return on investment. |
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| Who is Eligible |
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This webcast is available to all registered HR.com members for free. You are currently subscribed to HR.com as a Free Member.
Click the button to access this webcast. Archives, MP3 and PowerPoint slides are available to all registered HR.com members.
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| What is Required to Attend |
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Once you register for the webcasts, full login instructions will be sent to you 24 hours and 1 hour prior to going live. You must run the system test to ensure you can access the session.
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